CVS Online Pharmacy Store

Contact Us

We are always interested in hearing about how we can serve you better. If you have comments or questions, feel free to contact us anytime by phone, email, or regular mail. If you are experiencing a medical crisis, please call 911, or contact your local emergency assistance service immediately.

Phone

If you have questions or concerns, our Customer Care Specialists are ready to help.

For CVS.com Web site issues, call (888) 607-4CVS (4287).
For issues regarding CVS/pharmacy stores, ExtraCare® or other store programs, call (800) SHOP-CVS (746-7287), Monday through Friday, 8:30am-8:00 pm ET.

Mail

Submit your questions or comments by mail to the appropriate address below:

CVS.com
One CVS Drive
Woonsocket, RI 02895

CVS Corporation
Corporate Headquarters
One CVS Drive
Woonsocket, RI 02895

Email

To help us answer your email promptly and accurately, go to the topic area below (Online Services, Our Stores or Vendor Inquiries) and choose the subject that best represents your interests or concerns from the appropriate drop-down menu. Then complete the form at the bottom of the page and click Send. In general, you can expect a response within 2 business days.

CVS.com--Questions & Comments About Online Services

Choose a subject from the menu below if you have a comment or inquiry about the CVS.com Web site. This includes vendor requests for the Web site only. Questions about non-urgent medical conditions and treatments should be addressed to Ask the Pharmacist, a secured service for registered members that is designed to protect privacy and confidentiality.

CVS/pharmacy--Questions & Comments About Our Stores

Select a subject from the menu below if you have a comment or inquiry about any of our stores. Be sure to enter the store number or store address for the CVS/pharmacy that is the subject of your concern. Use Store Finder to help you find this information.

CVS/pharmacy--Vendor Inquiries

Select a subject from the menu below if you represent a company that is currently doing business with, or would like to do business with, CVS/pharmacy stores.

Comment or question
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