
About Refill Reminders
Accessing the Refill Reminder Service
Creating Your Refill Reminders
Receiving Your Refill Reminders
Refill Reminders are an easy way to help you remember when it is time to order your prescription medications. Use this tool to receive email reminders for your refills or for other important dates, such as medical appointments. Set up as many Refill Reminders as you need. This service is available to all CVS.com members.
Accessing the Refill Reminder Service
You can access Refill Reminders from the home page by clicking Refill Reminders on the Pharmacy Counter banner. You can also access this service by clicking the Pharmacy Counter tab at the top of every page and selecting Refill Reminders in the left sidebar.
Creating Your Refill Reminders
To create your Refill Reminder, you need to sign in and complete the form as follows:
- Prescription (Rx) Number: Provide the Rx number that appears on your prescription label. If you are refilling a prescription from another pharmacy, you will need to transfer it to CVS.com or to a CVS/pharmacy store before you can use this service. To learn more about prescription transfers, please read Prescription Information.
- Reminder Start Date/Reminder End Date: Enter the date you would like to start receiving your Refill Reminders. Identifying an end date is optional. Avoid interrupting your supply of medication by placing your refill order 7-10 days before your prescription is due to run out. Check with your prescription insurance company to determine if there are any restrictions on refill orders.
- Reminder Frequency: Tell us how often you would like us to repeat the Refill Reminder message by entering a number and selecting a time interval between emails from the drop-down menu (e.g., day(s), week(s), month(s)). If you are refilling your prescription only once, select One Time Only.
- Reminder Time: Select the time of day and the time zone so that we will know exactly when you would like to receive your Refill Reminder emails.
- Reminder Email Address: The email address you entered to become a CVS.com member will appear as the default email address for your Refill Reminders, unless you identify another email address in this field. If you share a computer or an email address and are concerned about who might see your Refill Reminders, please keep that in mind when you enter your email address. For more information about your privacy, read our Privacy Policy.
- Your Reminder Message: Any information you enter in this optional message field will automatically become part of your Refill Reminder. Your message may contain notes about the prescription you are refilling or a reminder about medical appointments. It should not exceed 50 words.
Example:
Call Dr. to renew prescription. Remember to ask him if I can get
liquid form--pills starting to be hard to swallow. Check supplies of latex gloves, sunscreen, and bandages, and order more if needed. Check out multivitamin prices.
Click Save Reminder to save the information you entered for your Refill Reminder email and go to the Refill Reminder confirmation page. You may edit or delete your Refill Reminder message on the confirmation page.
Receiving Your Refill Reminders
Your Refill Reminder emails will contain 2 links to make refilling your prescriptions easier than ever. The first link takes you to the secured Refill Reminder confirmation page where you will see your message and prescription number. This gives you the opportunity to update your message if necessary. The second link directs you to our Pharmacy Counter where you can place your prescription refill order.
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