 |
| Most Popular Questions |
|
|
|
|
|
| Q. What are your current shipping rates? |
 Answer |
|
| A. At CVS/pharmacy, we are committed to delivering what you need, when you need it. That's why we offer a variety of shipping options with competitive rates and convenient delivery times as well as free shipping on certain orders. | | | | Our current delivery methods and rates may be subject to change and various shipping policies and exceptions may also apply to your order, depending on the items in your shopping cart. | | | | Prescription Orders: | | | Shipping Method | Cost | | Standard (5-10 business days)* | FREE | | Priority (5-7 business days)* | $9.95 | | Express (3-6 business days)* | $16.95 | | | | | *We verify new prescriptions with your health care provider, which may impact delivery times. | | | | | Nonprescription Orders: | | | Shipping Method | Cost** | | Standard (5-10 business days)* | | | Orders totaling less than $49 | $5.49 | | Orders totaling $49 or more | FREE | | Priority (2-4 business days)* | $12.95 | | Express (1-2 business days)* | $19.95 | | | | | *All shipments are subject to product inventory availability, and orders placed on a weekend or holiday may not ship until the next business day. All shipments to Alaska, Hawaii, and APO/FPO addresses may require an additional delivery time. Express orders shipped after 12PM EST may not ship until the following business day. |
| | | |
**Free standard shipping on orders over $49 is available if all the products in your shopping cart are noted as being Free Shipping Eligible. Orders that are over 10 lbs may accrue a per pound surcharge of $0.49 for Standard Shipping, $1.49 for Priority Shipping, and $1.99 for Express Shipping. Additional item surcharges may also apply. |
|
|
|
|
 |
|
|
|
|
|
| Q. How are my items shipped? |
| Answer |
|
| A. All orders ship in discreet packaging and may arrive in more than one box. Prescription items ship separately from nonprescription items. |
|
|
|
|
|
|
|
|
|
|
| Q. How long will it take for my order to arrive? |
| Answer |
|
| A. Arrival times vary depending on the type of items ordered and the type of shipping selected. | | | | Prescription Orders: | | | Shipping Method | | Standard (5-10 business days)* | | Priority (5-7 business days)* | | Express (3-6 business days)* | | | | | *We verify new prescriptions with your health care provider, which may impact delivery times. | | | | | Nonprescription Orders: | | | Shipping Method | | Standard (5-10 business days)* | | | Priority (2-4 business days)* | | Express (1-2 business days)* | | | | *All shipments are subject to product inventory availability, and orders placed on a weekend or holiday may be not ship until the next business day. All shipments to Alaska, Hawaii, and APO/FPO addresses may require an additional delivery time. Express orders shipped after 12PM EST may not ship until the following business day. |
|
|
|
|
|
|
|
|
|
|
|
|
|
 |
| We ship
to the following locations. |
Prescription orders:
* Any valid US address (including P.O. Boxes, with some exceptions)
* US military, APO, and FPO addresses
(with some exceptions)
* US
territories of Guam and US Virgin Islands (with some exceptions)
|
Nonprescription orders:
* Any valid US address (including P.O. Boxes, with some
exceptions)
* US military,
APO, and FPO addresses
* US
territories of Guam, US Virgin Islands, American Samoa, and Puerto Rico
All shipments to Alaska, Hawaii, and APO/FPO addresses may
require an additional delivery time. View instructions and examples of mailing forms for US military and territory addresses. For more information about US military or territory
addresses and shipping policies, please call the US Postal Service at (800) 275-8777. |
|
|
| Shipping rates
and times. |
At
CVS/pharmacy, we are committed to delivering what you need, when you need it. That’s why we offer a
variety of shipping options with competitive rates and convenient delivery times — as well as free
shipping on certain orders.
Our current
delivery methods and rates may be subject to change and various shipping policies and exceptions may also
apply to your order, depending on the items in your shopping cart.
| Prescription Orders: |
|
| Shipping Method |
Cost |
| Standard (5-10 business days)* |
FREE |
| Priority (5-7 business days)* |
$9.95 |
| Express (3-6 business days)* |
$16.95 |
| |
|
| *We verify new prescriptions with
your health care provider, which may impact delivery times. |
| |
|
| Nonprescription Orders: |
|
| Shipping Method |
Cost** |
| Standard (5-10 business days)* |
|
| Orders totaling less than
$49 |
$5.49 |
| Orders totaling $49 or more |
FREE |
| Priority (2-4 business days)* |
$12.95 |
| Express (1-2 business
days)* |
$19.95 |
|
| | |
|
*All shipments are subject to product inventory availability, and orders placed on a
weekend or holiday may not ship until the next business day. All shipments to Alaska, Hawaii, and APO/FPO
addresses may require an additional delivery time. Express orders shipped after 12PM EST may not ship until
the following business day.
|
|
|
**Free standard shipping on orders over $49 is available if all the products in your shopping cart are noted as being Free Shipping Eligible. Orders that are over 10 lbs may accrue a per pound surcharge of $0.49 for Standard Shipping, $1.49 for Priority Shipping, and $1.99 for Express Shipping. Additional item surcharges may also apply.
|
|
| Tracking your order. |
| When you place your order online, we will send you a
shipping confirmation email containing a tracking number and a link to the package carrier's website that
you can use to track the progress of your order. Please note that it may take 24-48 hours for the tracking
number to take affect. |
| |
| Shipping policies and exceptions. |
Some items may require special shipping and handling. For orders
containing prescription items, please refer to Prescription
Information for more information, or review a list of Schedule II
controlled substances and refrigerated medications.
Controlled Substances: Federal and state regulations require that we
use Express shipping for orders containing Schedule II controlled substances, and they cannot be shipped to
post office boxes or APO/FPO addresses. We require an adult signature (18 years or older) for delivery of
these medications. Please refer to the Special Rx
Deliveries section in Help for a list of these medications. We will ship them separately from
nonprescription items in your order.
Hazardous or Regulated Items: Some prescription and nonprescription items cannot ship by air because they
have the potential to interfere with flight safety. They must ship ground via Standard delivery within the
48 contiguous United States and cannot ship to Alaska, Hawaii, APO/FPOs, or US territory addresses. Examples
of such items include aerosols, aerosol inhalers, and flammable, volatile, or corrosive materials (e.g.
rubbing alcohol, astringents, fragrances, nail polish, and nail polish remover).
New Prescriptions: If your health care provider
does not call your prescription in to us directly, we will verify orders for new prescriptions before we
fill them. Depending on the verification time and the shipping method you select, you can expect to receive
your medication in 3-10 business days.
Shipping Method Restrictions: Express and Priority delivery services are not available for
all items. Some items must ship via Standard delivery.
Special Prescription Deliveries: Orders containing refrigerated medications are packaged with
a cold gel pack and shipped Express to ensure that they ship at the proper temperature we ship them Express
(applies to all addresses except APO/FPOs). Schedule III, IV, and V medications ship via certified mail. We
require an adult signature (18 years or older) for delivery of these medications. Please refer to the Special Rx
Deliveries section for a list of these medications.
Surcharges Per Address: There may be an additional shipping and
handling surcharge to ship orders outside the contiguous 48 states (including Alaska, Hawaii, Guam, US
Virgin Islands, American Samoa, and Puerto Rico).
Surcharges Per Item: There may be an additional shipping and handling surcharge
associated with particular items in your order. You will be notified of any such charges during Checkout if
they apply to items in your order. |
|
|
| |
| Learn more about:
Shopping
Online |
|
|
| |
|
|
|
|
| |
|
|
|
