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faq
If you have questions about about our stores and other issues, refer to the Frequently Asked Questions below or to one of the many topics in our online Help section. If you still can't find an answer to your question, contact Customer Relations.

FAQs

Still Need Help?

Call or email Customer Relations.

Phone
For questions or comments regarding CVS/pharmacy stores and other issues, call 1-800-SHOP-CVS (1-800-746-7287) Monday - Friday 8:30 AM - 7:00 PM ET. Closed major holidays.

Email
We will respond within five business days.
Email us >

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Quick Links

In-Store Refund & Return Policy

Online Return Policy

In-Store Coupon Policy

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Still Need Help?

Phone
For questions or comments regarding CVS/pharmacy stores and other issues, call 1-800-SHOP-CVS (1-800-746-7287) Monday - Friday 8:30 AM - 7:00 PM ET. Closed major holidays.

Email
We will respond within five business days.
Email us >

Mail
CVS Corporation
Customer Relations
One CVS Drive
Woonsocket, RI 02895

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