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Ordering Prescriptions on CVS.com

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Ordering Prescriptions on CVS.com



Ordering prescriptions on CVS.com

We want to make it easy to refill, order and transfer prescriptions. You can order prescriptions on CVS.com and pick them up at any CVS/pharmacy location or have them delivered to your door.

Ordering new prescriptions for in-store pick up

The easiest way to order a new prescription is to have your health care provider electronically submit the prescription or call in your prescription to your CVS/pharmacy store for in-store pickup or call 1-888-607-4287. If your provider has already given you a written paper prescription, by law we need to have that piece of paper before we fill the prescription. Use our Store Locator to find a store near you and drop off the prescription.

Ordering new prescriptions for home delivery

To order on CVS.com, click on the New Prescriptions button. You'll see instructions like these for placing an order for a new prescription.

If you have the paper prescription written by your doctor:

  • 1. Click Continue to submit your request online.
  • 2. Once you've submitted your request online, you must mail us the paper prescription written by your doctor along with your order number to the address provided in the order confirmation.

If you do not have the paper prescription written by your doctor:

  • 1. Click Continue to submit your request online.
  • 2. Our online pharmacy will contact your health care provider to verify your prescription request and then mail it directly to you.

Please note: If you are a Caremark customer and wish to fill a prescription for a 90-day supply, contact Caremark directly at the phone number on the back of your insurance card or visit www.caremark.com.

If you have questions or require further assistance, contact Customer Care at 1-888-607-4287.