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Prescription Management

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Prescription Management



Adding prescription management

Adding prescription management to your CVS.com account adds unparalleled personalization and convenience. We'll help you manage your family's prescriptions with features like:

  • Prescription reminders for all of the accounts you manage
  • A prescription calendar with upcoming refills, prescription expirations and more
  • Your current prescription list with time and money-saving suggestions
  • A printable prescription history
  • The opportunity to manage prescriptions for your family

You can sign up for prescription management once you create a CVS.com account. You'll just need to complete a one-time, two-step verification process.

Completing the verification process

A one-time, two-step verification process ensures that only identified CVS/pharmacy customers can access prescription information.

In step one, you'll provide some information from one of your prescription labels so we can locate your prescription records. In step two, you'll be asked four questions in a process similar to that used by banks, credit card companies and other organizations. Your answers will only be used to make sure that the person requesting access is actually you. CVS/pharmacy associates can't view or access the questions or answers, and the information will not be retained by CVS/pharmacy or any third party.

View our Privacy Policy.

Viewing prescriptions online

To view your prescriptions on CVS.com, you'll need to add Prescription Management to your account.

Checking prescription order status

To check the status of a prescription order for home delivery within the My Account section, sign in to your account. Go to the My Account page and click on the Order Status & History tab. You can check the Prescription Details tab in Pharmacy to find out the status of prescription orders for in-store pick up.

Adding a child to the prescriptions you manage

To view, order and manage prescriptions for a minor under 18 years of age, create a CVS.com account. Then go to the Family Prescription Accounts tab on the Pharmacy page, click the Add a Minor button, and follow the steps.

Adding an adult to the prescriptions you manage

To view, order and manage prescriptions for an adult over 18 years of age, you'll both need CVS.com accounts. Your adult family member will need to add Prescription Management and authorize you as his or her Rx Caregiver.

To get started, go to the Family Prescription Accounts tab on the Pharmacy page, click the Add an Adult button, and follow the steps.

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