Prices, Insurance and Payments
Most Popular Questions
Prices, Insurance and Payment
Understanding prices, insurance and payment options
When you fill your prescription on CVS.com, we'll process your prescription insurance claim for you when we you fill your prescription.
We accept most prescription insurance
Check with your insurance provider to determine coverage. We also accept Medicaid from the State of Indiana. We currently do not accept Medicaid from other states.
We help manage your prescription benefits
Many health insurance plans use separate companies known as pharmacy benefit managers for prescription coverage so you might have a prescription benefit card that is different from your medical insurance information.
When you provide us with insurance information, we check your coverage and charge you only the copayment and/or deductible if one is required by your particular prescription plan. If you insurance company doesn't cover your medication or your insurance company isn't part of our network, we'll contact you to explore alternative payment options. For example, we could bill you directly and you could seek reimbursement from your insurance company. Insurance plans often reimburse either the entire cost or part of the cost or prescriptions purchased from out-of-network pharmacies.
If your insurance plan isn't currently included in our provider network, please check back with us because we add new insurance companies frequently. If you're not sure if we accept your insurance plan, Contact Us. For more information on your prescription plan, please contact your insurance company directly.
Paying for your prescription
Orders for in-store pickup are paid for at the pharmacy when you pick them up. If you're placing an order online, by mail or by phone for home delivery, we accept Visa, MasterCard, Discover/Novus and American Express. We also honor debit cards that have a Visa or MasterCard symbol. We don't accept checks, CVS/pharmacy gift cards or check cards for online orders.
When you fill your prescriptions at CVS/pharmacy, we'll process your prescription insurance claim for you when we fill your prescription. If you have prescription insurance, we won't know your out-of-pocket expense until we process your claim.
Using your FSA card
You can use a Flexible Spending Account (FSA) card to pay for the copayment for your prescriptions but it can't be used to pay for any applicable shipping costs.
Finding medication cash prices online
We don't post the cash price of medications online.
If you have an account with prescription management, your order total will be posted in your online account after the order has been processed. This may take several hours. Actual prices are calculated at the time or your order. Check with your local CVS/pharmacy for prices on prescriptions being picked up in store.