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FSA-Frequently asked questions
What is FSA?
FSA stands for Flexible Spending Account. Some companies allow their employees to participate in an FSA program by setting aside pre-payroll tax dollars for health-related and medical expenses.
How has the FSA program changed?
As part of the Healthcare Reform Bill, HR 3590, effective January 15th, certain OTC FSA eligible items are no longer eligible to be paid with an FSA debit card. These items now require a cash register receipt and a hard copy prescription from your prescriber to be submitted for reimbursement.
In most cases you can:
- Contact your health care provider for a hard copy prescription for the required OTC medication
- Purchase your OTC medication and obtain a cash register receipt
- Submit the cash register receipt and hard copy prescription to your benefits administrator for reimbursement
Note: Only your FSA administrator can provide you with the exact guidelines for reimbursement relative to your plan. Contact your FSA Administrator to learn more about the new reimbursement process and what you are required to do.
What if I'm shopping in store?
CVS Pharmacy® makes it easy to identify FSA eligible products by marking them with an "F" on your receipt. If you use an FSA debit card for purchasing over-the-counter health-related products, or for your prescription co-payments, our FSA easy store register system will automatically charge FSA eligible items* to your FSA debit card. You can then choose an alternative form of payment to cover any remaining items.
What if I'm shopping online?
When you shop online, you will see that we’ve flagged products as "FSA Eligible" to help you easily identify health-related nonprescription items that may qualify for your FSA plan. This flag will also appear on your invoice, order confirmation email and order history detail page.
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How can I keep track of my FSA purchases?
Free year-end report of FSA purchases you’ve made with your ExtraCare card.
To receive a report of the FSA eligible purchases you’ve made with your ExtraCare card — both in store and online — call our toll-free number 1-800-SHOP-CVS, and then press ext. 2 to speak with an ExtraCare representative. You can use the report to validate any health-related purchases that may be tax deductible.** And to substantiate any FSA eligible purchases made with your ExtraCare card going back 14 months. Additionally, the report could be used to help you estimate your future FSA withholdings.
You can request to have your report sent by US mail, or by email. This is a free service. It's just one of the many benefits of shopping at CVS/pharmacy® with your ExtraCare card.