Q. How can I view all of the coupons available to me?

A. You can manage all your ExtraCare rewards in your CVS.com account. Just sign in and make sure your card is attached to your account. Click on the ExtraCare card at the top of the page to get started. You can also check the bottom of your receipt on your next trip to CVS/pharmacy or scan you card at the ExtraCare Coupon Center

Q. Will the coupon that I sent to my card work in the store when I use my phone number?

A. Yes, once a coupon has been sent to your card, you can give the store associate your phone number when you checkout, and your coupons can be applied.

Q. I selected the option to print the coupon from my printer, but I changed my mind.  Can I send it to my card instead?

A. No, Once you’ve clicked on the Print button, you can’t send the coupon to your card.

Q. What happens if multiple coupons are on my card will all of them redeem at once?

A. Yes, If all purchase criteria has been met in that transaction multiple coupons can be used. If only part of the purchase criteria has been met for multiple offers, the coupon with the highest value may be applied.

Q. I printed the coupon, but then I lost it. Can I go back and send the offer to my card?

A. No, Once a coupon has been printed, it cannot be sent to your card.

Q. Once it is loaded to my card, how long will I have to use the coupon before it expires?

A. The expiration date varies by individual coupon.

Q. I did load the offer to my card but when I got to the store, it did not work.  How can I show the cashier that I have the coupon on my card?

A. If the coupon is still valid, you can print a summary of your sent to card activity at the ExtraCare Coupon Center. If the coupon is still valid, check to see that the purchase criteria has been met, e.g. $4 off $20 coupon, the transaction total must be a minimum of $20.

Q. I sent all of the coupons to my card and now I can't find my card - what should I do?

A. You can provide the store associate with your phone number when you checkout in place of your ExtraCare card. The valid coupons are then available to apply to your purchase.

Q. Are there different ways in which I can send coupons to my ExtraCare card?

A. Yes, if you have provided your Email address with your ExtraCare information, you will receive coupons via Email that can be sent to your card or you can send coupons to your card via your CVS.com account.

For more information, call 1-800-SHOP CVS.