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Ordering Prescriptions on CVS.com®


Ordering prescriptions on CVS.com®

We want to make it easy to refill, order and transfer prescriptions. You can order prescriptions on CVS.com® and pick them up at any CVS/pharmacy location.


Ordering new prescriptions for in-store pick up

The easiest way to order a new prescription is to have your health care provider electronically submit the prescription or call in your prescription to your CVS/pharmacy store for in-store pickup or call 1-888-607-4287. If your provider has already given you a written paper prescription, by law we need to have that piece of paper before we fill the prescription. Use our Store Locator to find a store near you and drop off the prescription.

Most Popular Questions

The Available for Refill section on the Pharmacy home page lists up to three prescriptions and provides a total count of prescriptions available for refill. Select the Refill Prescriptions link to see all Available for Refill prescriptions in the Prescription Center.

If you don’t see any prescriptions, be sure that you have a CVS.com® account with Prescription Management added. Then either Sign In or Sign Up for full online access to the prescriptions you fill at CVS/pharmacy.

If you're trying to refill a prescription you've already filled online, there are a few reasons the checkbox might be grayed out. With the redesigned Pharmacy, only prescriptions that can be refilled or renewed (no refills remaining or expired) can be submitted for refill or renewal. If it is too soon to refill the prescription, the checkbox will be grayed out until it's time to fill. You will not be able to refill prescriptions that are on file or transferred out