Welcome Aetna Better Health Virginia members
ALERT: Please add the letters “NM” to the end of your Member ID # to access your account when logging in. Example: 123456789123NM. The email address used to register cannot be used to register any other account such as the period stipend; you will need to create a new account with a separate email address
First-time visitor?
If this is your first time visiting, you'll need to create an OTC Health Solutions account
Create account
Returning visitor?
Enter your member ID or your email address and password to sign in.
Member ID or email address
Get help locating your member ID
Password
Forgot Password?
Sign in
You may need to download the free Adobe Acrobat Reader to view PDFs.
If you have any questions or are having difficulty accessing the site please call 1-888-628-2770. We experience high call volume the first and last weeks of the month. Your OTCHS order can be placed at any time during the month. Orders must be submitted by 11:59 p.m. E.S.T. to be processed that day.
Call OTC Health Solutions for help at 1-888-628-2770
TTY: 1-877-672-2688
© 2023 OTC Health Solutions. All rights reserved.