Customer reviews for Burt's Bees Beeswax Lip Balm, 0.15 OZ
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Bee20Reviewed 2 months agoNew caps break
I have used this product for about 20 years with no complaints. The caps were changed recently to a cheaper, thinner plastic that broke immediately. Please bring back the old caps!Reply from burtsbees.com2 months agoOh no. We’re really sorry to hear the cap of our Beeswax Lip Balm didn’t hold up the way it should. We're grateful for your longtime loyalty, and we understand how disappointing this can be. We’d love the chance to help, and ask that you please give us a ring at 800-849-7112 and provide #260514-000214 so we can look into this further for you. Thanks again for sharing your feedback with us.Regards,Monique from The Burt's Bees Team0 users found this review helpful.Originally posted on burtsbees.com- LJJLReviewed 2 months ago
Caps cracking
The caps keep cracking and now the cracked cap cut almost my finger! Ouch!Reply from burtsbees.com2 months agoThanks for bringing this to our attention. We're sorry to hear you experienced the cap of our Beeswax Lip Balm in this condition. So we can discuss this, please reach out to us at 800-849-7112 and mention #260430-000343. Hope to hear from you soon.Regards,Monique from The Burt's Bees Team0 users found this review helpful.Originally posted on burtsbees.com - GM1234Reviewed 3 months ago
The design change is awful.
I have used Burt’s Bees lip balm for years and love the product, however the design change is terrible. The cap is so thin and flimsy and the edges of the tube are sharp! You have to make sure the product is turned up far above the tube to avoid scratching your lips and the cap is so easily cracked. Please return to your old packaging!!!0 users found this review helpful.Originally posted on burtsbees.com - JayDub338Reviewed 3 months ago
Caps Breaking
With this redesign to reduce packaging the lid has broken on every single one of the tubes I have. Now they can't go in a pocket or into anything that might sit in a hot car by accident. Price increases, reduced quality. Disappointing.Reply from burtsbees.com3 months agoJay, thanks for sharing your feedback. We’re sorry to hear the cap of your Beeswax Lip Balm didn't hold up. That’s not the experience we want you to have, and we understand how frustrating that can be. So we can discuss this, please reach out to us at 877-484-9733 and mention #260326-000483. Hope to hear from you soon.Regards,Monique from The Burt's Bees Team0 users found this review helpful.Originally posted on burtsbees.com - CHAPPYReviewed 4 months ago
GO BACK TO ORIGINAL PACKAGING
I have had severely chapped lips since I was a small child and used to wake up every morning (even after putting vaseline on my lips before bed) in the winter with dried blood on my mouth from cracking. Burts bees is by far and away the very best chapstick formula that I have ever used. I have really tried them all, from carmex to aquaphor to artisan farmers market beeswax offerings, none compare to Burts. On top of the fact that it's just the best, I always loved knowing how much I supported the brand and it's ethics. I know things have gotten rough in manufcturing but I didn't expect what has happened over the past couple of years from Burts. The changes to the packaging even down to the fact that the sticker doesn't easily peel off from the cap the way it used to is so frustrating to someone who has been using this, until now, unchanged product for about 25 years. I'm so disappointed in you guys honestly. It feels like the only "natural" product company I've been using all my life that hasn't changed is dr Bronners. PLEASE COME BACK FROM THE DARK SIDE BURTS WE NEED YOU!0 users found this review helpful.Originally posted on burtsbees.com - TJJJJReviewed 5 months ago
Shrinkflation killed it
There's been an obvious slip in quality for this product.Reply from burtsbees.com5 months agoTJ, thanks for sharing your review. We're sorry to hear you were disappointed with our Beeswax Lip Balm, and we'd like to learn more about what happened. Please connect with us at 877-484-9733 and mention #260210-000644. Hope to hear from you soon.Regards,Monique from The Burt's Bees Team0 users found this review helpful.Originally posted on burtsbees.com - Davids momReviewed 5 months ago
Best stuff
Since I found Burts beeswax, about 30 years ago, I have never used anything else. Best lip care on the market.0 users found this review helpful.Originally posted on burtsbees.com - CharlesRReviewed 6 months ago
Something changed
I’ve been using this product for 20 years or so but purchased a three pack recently and have to say there was a terrible smell and the new packaging is, as other reviews claim, flimsy and the cap bends when you remove it scrapping off some of the lip balm and creating a lot of waste. I unfortunately felt it necessary to return the product for full refund. Hopefully the company will return to it’s original integrity or I will opt to choose other brands.Reply from burtsbees.com6 months agoCharles, we appreciate you sharing your honest feedback and are sorry to hear you didn't have the best experience with our Beeswax Lip Balm. We're grateful for your loyalty through the years, and we'd like the chance to steer things in a positive direction. Please give us a ring at 877-484-9733 and mention #Regards,Monique from The Burt's Bees Team0 users found this review helpful.Originally posted on burtsbees.com
Details for Burt's Bees Beeswax Lip Balm, 0.15 OZ
| Color | Clear |
|---|---|
| Product type | Lip balm & treatments |
| Quantity | Travel/trial |
| Waterproof | No |