Customer reviews for Burt's Bees Lip Balm, Beeswax 4/Pack

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- JayDub338Reviewed 3 weeks ago
Caps Breaking
With this redesign to reduce packaging the lid has broken on every single one of the tubes I have. Now they can't go in a pocket or into anything that might sit in a hot car by accident. Price increases, reduced quality. Disappointing.Reply from burtsbees.com3 weeks agoJay, thanks for sharing your feedback. We’re sorry to hear the cap of your Beeswax Lip Balm didn't hold up. That’s not the experience we want you to have, and we understand how frustrating that can be. So we can discuss this, please reach out to us at 877-484-9733 and mention #260326-000483. Hope to hear from you soon.Regards,Monique from The Burt's Bees Team0 users found this review helpful.Originally posted on burtsbees.com - Yes, I recommendJESSIEVerified purchaseReviewed 1 month agoEasy to useOut of 5Long lastingOut of 5Value Out of 5Meets expectationsOut of 5Quality Out of 5
Great product but pricey
My son loves this product, Uses it up really fast. My granddaughters all swear by it. It should be offered on a promotional level more often.0 users found this review helpful. - CHAPPYReviewed 1 month ago
GO BACK TO ORIGINAL PACKAGING
I have had severely chapped lips since I was a small child and used to wake up every morning (even after putting vaseline on my lips before bed) in the winter with dried blood on my mouth from cracking. Burts bees is by far and away the very best chapstick formula that I have ever used. I have really tried them all, from carmex to aquaphor to artisan farmers market beeswax offerings, none compare to Burts. On top of the fact that it's just the best, I always loved knowing how much I supported the brand and it's ethics. I know things have gotten rough in manufcturing but I didn't expect what has happened over the past couple of years from Burts. The changes to the packaging even down to the fact that the sticker doesn't easily peel off from the cap the way it used to is so frustrating to someone who has been using this, until now, unchanged product for about 25 years. I'm so disappointed in you guys honestly. It feels like the only "natural" product company I've been using all my life that hasn't changed is dr Bronners. PLEASE COME BACK FROM THE DARK SIDE BURTS WE NEED YOU!0 users found this review helpful.Originally posted on burtsbees.com - TJJJJReviewed 2 months ago
Shrinkflation killed it
There's been an obvious slip in quality for this product.Reply from burtsbees.com2 months agoTJ, thanks for sharing your review. We're sorry to hear you were disappointed with our Beeswax Lip Balm, and we'd like to learn more about what happened. Please connect with us at 877-484-9733 and mention #260210-000644. Hope to hear from you soon.Regards,Monique from The Burt's Bees Team0 users found this review helpful.Originally posted on burtsbees.com - Davids momReviewed 2 months ago
Best stuff
Since I found Burts beeswax, about 30 years ago, I have never used anything else. Best lip care on the market.0 users found this review helpful.Originally posted on burtsbees.com - CharlesRReviewed 3 months ago
Something changed
I’ve been using this product for 20 years or so but purchased a three pack recently and have to say there was a terrible smell and the new packaging is, as other reviews claim, flimsy and the cap bends when you remove it scrapping off some of the lip balm and creating a lot of waste. I unfortunately felt it necessary to return the product for full refund. Hopefully the company will return to it’s original integrity or I will opt to choose other brands.Reply from burtsbees.com3 months agoCharles, we appreciate you sharing your honest feedback and are sorry to hear you didn't have the best experience with our Beeswax Lip Balm. We're grateful for your loyalty through the years, and we'd like the chance to steer things in a positive direction. Please give us a ring at 877-484-9733 and mention #Regards,Monique from The Burt's Bees Team0 users found this review helpful.Originally posted on burtsbees.com - decu123Reviewed 3 months ago
So disappointed!
I have used Burt’s Bees lip balm every day for over 10 years and have always trusted the quality of your products. Yesterday, I purchased a pack of three lip balms from a pharmacy, and unfortunately something appears to have changed. The lip balm has a very strong chemical or petrol-like smell that is extremely off-putting and unlike anything I have experienced with the Original (Vitamin E + Peppermint) lip balm before. Because of this, I will likely be switching brands, which is something I never expected to do! Additionally, I noticed that the ingredients listed on the back of the box do not match the ingredients listed on the sticker on the individual lip balm tube. This inconsistency is quite concerning and raises questions about product formulation and labeling accuracy. I wanted to bring this to your attention and would appreciate clarification on whether the formula has recently changed? And if there are any plans to change it back?Reply from burtsbees.com3 months agoWe're grateful for your longtime loyalty through the years. We're sorry to hear this was your experience with our Original Vitamin E + Peppermint Lip Balm. We understand your disappointment, and we're here to help. Please give us a ring at 877-484-9733 and mention #260106-000730. We hope you'll connect with us soon.Regards,Monique from The Burt's Bees Team0 users found this review helpful.Originally posted on burtsbees.com - Yes, I recommendMikeReviewed 3 months agoValue Out of 5Meets expectationsOut of 5Quality Out of 5
Lip balm gift
The Burts Bees was purchased as a Christmas gift for my grandsughter0 users found this review helpful.
Details for Burt's Bees Lip Balm, Beeswax 4/Pack
| Color | Clear |
|---|---|
| Concern | Dryness |
| Form | Stick |
| Product type | Lip balm & treatments |
| Waterproof | No |