Customer reviews for CeraVe Intensive Moisturizing Cream, 12 OZ Jar

CeraVe Intensive Moisturizing Cream, 12 OZ Jar
$20.59
Prices may vary from online to in store

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  • Yes, I recommend
    Trinity2306
    Reviewed 2 weeks ago
    This is an amazing product. I suffer from very dry itchy skin and after one application I was feeling and looking better. My skin is plump and moisturized.
    Reply from cerave.ca
    1 week ago
    Thank you so much for your review of our Intensive Moisturizing Balm, infused with nourishing shea butter and soothing Life Plankton.
    Regards,
    Mila Consumer Care
    {{userCount} users found this review helpful.
    Originally posted on cerave.ca
  • indygirl
    Reviewed 2 months ago

    Why Did You Change the Formula? 😢

    This used to be my go-to face cream I used nightly and I could tell such a vast improvement in my face and texture with the 5% urea. Now it no longer does anything and is just a thick cream sitting there, but doesn't absorb in as well or leave the same glow. Why fix something that isn't broken? I'm so sad this no longer works for me and now I will have to find something else...
    Reply from CeraVe
    2 months ago
    Hello indygirl! We hear your heartbreak and appreciate your loyal support over the years, as we know how disappointing it is when a beloved staple no longer delivers that signature glow and smooth texture you relied on. We continuously review our formulas to meet evolving global safety standards and ingredient sourcing guidelines, though our goal is always to preserve the high-performance benefits you love. A wonderful tip to help a rich 5% urea cream absorb deeply and prevent that heavy surface feel is to apply a small, nickel-sized amount onto slightly damp skin right after cleansing, gently pressing it into your face so the moisture helps draw the hydrating urea straight into your skin's surface.
    Regards,
    Consumer Care Center
    {{userCount} users found this review helpful.
    Originally posted on cerave.com
  • DianaH
    Reviewed 4 months ago

    Deeply hydrating and perfect for dry skin

    I tried a sample of this cream and really liked it. The texture is rich but comfortable, spreads easily, and absorbs well. It provided great hydration, left my skin feeling soft and helped with dryness throughout the day. A little goes a long way and it felt very pleasant on the skin
    {{userCount} users found this review helpful.
    Originally posted on influenster.com
  • RitaB
    Reviewed 5 months ago

    Changed texture and ingredients

    The product ingredients and texture has changed. I began using because of the ultra thick texture but now it has changed to the thinner texture of the regular moisturizing cream. In addition I notice a slight change in the ingredients. Citric acid is no longer listed.
    Reply from cerave.com
    5 months ago
    Hi there! We appreciate you sharing your observations regarding our Intensive Moisturizing Cream. We understand how disappointing it is when a product you rely on for its specific texture feels different. While we occasionally update our formulations to ensure they meet the latest standards or to improve stability, we hear your feedback regarding the change in thickness and the removal of citric acid. We want to assure you that our goal remains to provide the highest level of moisture and care for your skin. Your comments have been shared with our product development team for review. Thank you for your continued loyalty to CeraVe!
    Regards,
    Consumer Care Center
    {{userCount} users found this review helpful.
    Originally posted on cerave.com
  • LatanyaL
    Reviewed 5 months ago

    Best product for dry skin

    [This review was collected as part of a promotion.] This cream provided long-lasting hydration without feeling greasy. It's especially great for very dry skin. My skin felt moisturized all day. I feel that this cream offers great value.
    {{userCount} users found this review helpful.
    Originally posted on cerave.com
  • Sam12
    Reviewed 5 months ago

    It burns!

    I’ve used the moisturizing cream with no issues. When I couldn’t find it in the store, I bought the intensive Moisturizing Cream thinking it would be the same. This cream causes burning and stinging sensations that had me clawing at my skin. I quit using it but tried it again one day, same sensation. I can’t use this product for some reason. It’s very expensive to not be able to use it. Very disappointed!
    Reply from CeraVe
    5 months ago
    Hello! We are sorry to hear about the experience you had with Intensive Moisturizing Cream. We would like to speak with you directly about it. Please give us a call @1-800-768-2915 M-F 9am-5:30pm,ET for assistance and provide the case #46395618. Looking forward to speaking with you. It would be helpful if you could have the product available when you call.
    Regards,
    Consumer Care Center
    {{userCount} users found this review helpful.
    Originally posted on cerave.com
  • Yes, I recommend
    Nada94405
    Reviewed 6 months ago

    Rich in texture

    [This review was collected as part of a promotion.] Received a huge bottle to test and omg! My daughter was not lying! This stuff is so awesome! Very thick and moisturizes so well! I loved that the bottle i got comes with a pump. I would reccomend this to all i know!
    {{userCount} users found this review helpful.
    Originally posted on cerave.com
  • JuliaA
    Reviewed 6 months ago

    My saving grace

    I swear by CeraVe Intensive Moisturizer! I literally keep it next to my bed for easiest access when my hands feel dry. It helps with my eczema, don’t feel too thick, and absorbs into my skin pretty quickly. I have purchased this more than once already, and it is something I will always go back to.
    {{userCount} users found this review helpful.
    Originally posted on influenster.com
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Details for CeraVe Intensive Moisturizing Cream, 12 OZ Jar

Specifications
BenefitDermatologist tested
ConcernDryness
FormLiquid
Key ingredientCeramides
Product typeCreams & serums
Skin typeDry
GenderUnisex
SizeRegular
Life StageAdult