Customer reviews for Clairol Nice 'N Easy Frost & Tip Highlights, Light Blonde

How to get it
- CherReviewed 4 weeks ago
Change the product back to how it was!
I agree with the other reviews… product is not as good as it use to be. I’ve used this for many years. Cap doesn’t fit the same and holes easily rip. Never had these problems before. Where did the awesome conditioner go? And for the girl who just started using this product and doesn’t understand the bad reviews is because she has know idea how it use to be. Won’t be buying it again. Use to love the product.{{userCount} users found this review helpful.Originally posted on Clairol - SueMReviewed 1 month ago
New box/formula change and awful anti-breakage mas
I have been using Clairol Frost N Tip for the 50 years. Yesterday 8/31/26, I used this product in the newly designed box, thinking that it would be the same product. It is not, and it was terrible. The color did not come up as bright as I’ve been used to over the last 50 years. Also, I always look forward to using the small container of conditioner because it helped my hair feel so good after the treatment. Instead, you are now enclosing an anti-breakage mask, which I will be throwing away after this first use. My hair looks like straw using that product. It’s such a shame because I really invested quite a number of years and money into using this product. I’ll now have to look for another company’s highlighting/frosting application. If you change back to the old formula and include the conditioner from the past, please advise by email and I will again buy your product.Reply from Clairol1 month agoThank you for reaching out to Clairol and giving us this opportunity to respond. We are sorry to learn of your disappointing experience with our Frost & Tip. We want to let you know that consumer safety is, and always has been, our first priority, and each product must meet our stringent safety and efficacy standards. Your experience is atypical, and it would be helpful for our Quality Assurance team to evaluate this experience further. When you have a moment, please give us a call at 1-800-252-4765 so we can better help!Regards,Clairol{{userCount} users found this review helpful.Originally posted on Clairol - AahmeadorReviewed 2 months ago
What a waste!
The bleach is not the problem. The cap has been changed- it’s too small and cheaply made. It doesn’t fit down on the crown of the head therefore it doesn’t get close to the root. The holes rip and stretch leaving giant chunks of hair or spots on your head!Reply from Clairol2 months agoWe first want to thank you for using our Clairol Frost & Tip, yet we are truly saddened to learn of your experience with the cap. This is certainly not the experience we want you to have. We invite you to give us a call when you have a moment, so we can further document your concern appropriately. Please call us at 1-800-252-4765, our hours of operation are Monday-Friday, 9:00 AM to 5:30 PM EST. We look forward to speaking with you.Regards,Clairol{{userCount} users found this review helpful.Originally posted on Clairol - Freedom66Reviewed 2 months agoI bought this product and it didn’t have the cap, instructions, hook and conditioner.Reply from Clairol2 months agoHi there! Thank you for using our Clairol Frost & Tip; however, we are truly sorry to learn that your box was missing the cap, instructions, hook, and conditioner. Please reach out to us via our hotline at 1-800-252-4765 and we would be more than happy to take care of this for you!Regards,Clairol{{userCount} users found this review helpful.Originally posted on Clairol
- Yes, I recommendAutumnReviewed 5 months agoEasy to useOut of 5Long lastingOut of 5Value Out of 5Meets expectationsOut of 5Quality Out of 5
10/10
Exactly as expected and with couponing/rewards it was on SALE!!{{userCount} users found this review helpful. - Yes, I recommendKdabraReviewed 6 months ago
From a lifelong user
Have used this product on my ash blonde hair for over 50 years! It's great, it's forgivable of your mistakes, it's professional looking. And has saved me thousands of dollars over going to a salon.{{userCount} users found this review helpful.Originally posted on Clairol - Reviewed 7 months agoMeets expectationsOut of 5
Great color Great Product
I been using this for years I use to use the cap but now I just paint it on with a thin brush it’s easier I have thick hair I do it in sections It’s worth it I get so many compliments on my hair like where did you get it done I say I do it myself with Clairol The color I get is beautiful I wish I could send a picture so you can see the results I tried other products not the same results I was born a blonde but now it’s a dirty blonde Thank you Clairol for such a great product I would give 10 stars if I could{{userCount} users found this review helpful. - Yes, I recommendKdhtsrReviewed 11 months ago
Ingredient change
Why are the ingredients list different on the new package with the same UPC code? The sample on the boxes even show different shades of blonde. Why did the product change? Is the new box product not going to lighten my dark hair to the same light blonde as before?{{userCount} users found this review helpful.Originally posted on Clairol
Details for Clairol Nice 'N Easy Frost & Tip Highlights, Light Blonde
| Benefit | Tones |
|---|---|
| Color | Blonde |
| Form | Liquid |
| Product type | Hair color |
| Quantity | Single pack |
| Gender | Unisex |
| Size | 1 - 5 oz. |