Customer reviews for Clairol Textures & Tones Permanent Hair Dye

Color:
5G Caramel Brown
How to get it
- HAIRDONE2Reviewed 2 weeks ago
NOT Brown- JET Black
I brought this product 3 days ago. It covers very quickly everything very well ***except this color is NOT brown. It came out Jet Black. VERY Black. Since I only dyed my leave- out you can clearly see the difference🙄. I had to use my root cover up dark brown to cover back my edges. Also use the gloves** my nails and hands have been stained eversince and washing with baking soda/ dish liquid does not help.Reply from Clairol2 weeks agoHello! Thank you for trying our Textures & Tones product line; however, we are very sorry to hear that the color result turned out unexpectedly dark! Using a clarifying shampoo, followed by a deep conditioning treatment, can sometimes help soften a color that is too dark. We also recommend avoiding heat styling (such as using a hair dryer or curling iron), as this can further set the color. If the clarifying shampoo does not remove enough of the color, please call us to speak with one of our hair color experts! You can reach us at 1-800-252-4765—we would be happy to assist you.Regards,Clairol{{userCount} users found this review helpful.Originally posted on Clairol - SalieReviewed 1 month ago
Color vibrance
I love this product and this hair color. This is my go to. The color is vibrant It shines It brings my hair texture out of natural curls and feels soft.{{userCount} users found this review helpful.Originally posted on Clairol - AZUREReviewed 1 month ago
Beware
Thought I was buying brown, packaging says MOCHA BROWN. But this is definitely BLACK. Buyers bewareReply from Clairol4 weeks agoHello! Thank you for trying our Clairol Textures & Tones product line; however, we are very sorry to hear that the color result turned out unexpectedly dark! Using a clarifying shampoo, followed by a deep conditioning treatment, can sometimes help soften a color that is too dark. We also recommend avoiding heat styling (such as using a hair dryer or curling iron), as this can further set the color. If the clarifying shampoo does not remove enough of the color, please call us to speak with one of our hair color experts! You can reach us at 1-800-252-4765—we would be happy to assist you.Regards,Clairol{{userCount} users found this review helpful.Originally posted on Clairol - Gray ladyReviewed 4 months ago
Want the old formulation back!
I had been using the original 3N product for years with great gray coverage and no damage to my hair. Unfortunately, the new forumulation does not cover as well andthe color is darker than expected. Can you bring back original formulation?{{userCount} users found this review helpful.Originally posted on Clairol - Bb24Reviewed 4 months ago
My hair is So soft
I just used this 3 days ago I love it my hair is so soft and I love the rich color{{userCount} users found this review helpful.Originally posted on Clairol - unhappyemoReviewed 4 months ago
Waste of Money
I bought this to try put a different brand as I usually use Revlon Natural Blue Black but it was out of stock. I loved the color initially but it immediately washed out the next time I washed my hair. Then over the next few washes, my shampoo and tub were blue. I'm heartbroken because the color was perfect in the beginning but for a permanent hair dye, it didn't last nearly as long as other brands (Revlon lasts at least 2 months for me). I wasted my time, energy and money (as I have a spinal tumor and I can't do much). I definitely will be staying loyal to my Revlon Black colorsReply from Clairol4 months agoWe first want to thank you for trying out our Clairol Textures & Tones this time, yet we are truly saddened to learn of the unexpected results. This is certainly not the experience we want you to have, nor what we would expect. Based on this, there are quite a few variables to consider based on the results that you received. So, we feel it is best to speak with you directly to make the best recommendation. When you have a moment, please call us at 1-800-252-4765 for a full-color consultation. Our hours of operation are Monday-Friday, 9:00 AM to 5:30 PM EST. We look forward to speaking with you.Regards,Clairol{{userCount} users found this review helpful.Originally posted on Clairol - JessicaLKH13Reviewed 4 months ago
Doesnt cover graya
The color is fine. It DID NOT COVER MY GRATS which is the only reason I dye my hair. So bummed!Reply from Clairol4 months agoHi there! We would like to thank you for trying out our Textures & Tones line. The product is designed for 100% grey coverage; so, we regret to hear that was not the case for you. Covering grey can be factored on a few different reasons and we would be glad to help out further with this experience. You can give us a call at 1-800-252-4765 and we would love to help!Regards,Clairol{{userCount} users found this review helpful.Originally posted on Clairol - Yes, I recommendCdmartReviewed 6 months ago
Great price, great color and soft finish
This is my 5th time using this product. I love it. The quality and the price is phenomenal. Sunset Copper is it!!!{{userCount} users found this review helpful.Originally posted on Clairol
Details for Clairol Textures & Tones Permanent Hair Dye
| Benefit | Color correcting |
|---|---|
| Color | Brown |
| Concern | Grey coverage |
| Form | Liquid |
| Makeup coverage | Permanent |
| Product type | Hair color |
| Quantity | Single pack |
| Gender | Unisex |
| Size | 6 - 10 oz. |
| Life Stage | Adult |