Customer reviews for Crest 3D White Brilliance Deep Stain Remover Daily Toothpaste, Ultra White

We're incredibly sorry to hear that you didn't get the whitening results you were hoping for. If you aren't seeing a brighter smile, it may be possible the stains are below the surface of your teeth where the toothpaste doesn't reach. Our Whitestrips are designed to tackle those deeper stains, so we'd love to connect and tell you more about those, and help you with your toothpaste. Please call us at (800) 492-7378.

Regards,

Customer Care

We can understand your disappointment, Niki, and are very sorry to hear this. You deserve a sparkling smile for your wedding day! So that we can gather a little more information for our Quality Assurance team and help you, please call us at (800) 492-7378.

Regards,

Customer Care

Linda, it sure brightens our day knowing your husbands teeth are brighter than ever and that you two love this toothpaste. We're sorry that you're not a fan of the pump, and we wanted to let you know that your feedback is something we truly value, and we'd love to discuss this some more so we can make a report to our team. Please call us at (800) 492-7378.

Regards,

Customer Care

Thank you for sharing your feedback, Deb. We’re glad to hear that you enjoy the toothpaste, but we’re so sorry about your experience with the pump. Please be assured that extensive market research and consumer testing are conducted while designing our products to create features that we think you’ll love. We know preferences can vary, so we really appreciate your feedback and we’ll be sure to pass your comments on to our team. We do offer a flip-top cap version of the Deep Stain Remover toothpaste; you can find it at your local retail store or online. If you need further assistance or would like to share more, please call us directly at (800) 566-7252. We’re always happy to listen!

Regards,

Customer Care

We're sorry for the difficulty you had with Crest 3D White Deep Stain Remover Toothpaste, Jacq. While we're not certain what problems you had, it might help to know that the product may take a few pumps to prime. Please make sure the cap is secure on the tube, squeeze the product toward the pump to remove air pockets, and then dispense. If this doesn't help, please call and share more with us. We're glad to make this difficulty one of the past. Call 1 (800) 492-7378 any Monday-Friday, from 9 AM to 6 PM EST.

Regards,

Customer Care

Thanks for sharing your experience with us. We’re glad the Deep Stain Remover toothpaste is working well overall. However, we’re sorry to learn that the method to get the paste out didn't meet your expectations and understand how frustrating this can be. Safety is our top priority, and all our products are thoroughly evaluated to be safe when used as directed. We’d recommend discontinuing use if it causes discomfort to your fingers, and it sounds like you’ve already discarded it. We also recognize that preferences vary and appreciate your comments about the feature of the tube and will pass them along to our team. We’d love to learn more and assist you further. Please call us at (800) 566-7252.

Regards,

Customer Care