Customer reviews for Fresh Step Non-Clumping Premium Clay Litter, Febreze Freshness, 7 lbs
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KB75Reviewed 3 weeks agoI do not like the “new” non clumping cat litter. The fine granules do not absorb and clump. Wish the old version would come back!Reply from freshstep.com3 weeks agoThanks for sharing your feedback. We're sorry to hear you were disappointed with our Non-Clumping Litter. We'd like to share that many of the ingredients that go into the litter are from the earth and have naturally occurring color variations. Though appearance may vary (such as color and particle size), it shouldn't affect the performance. So we can discuss this, please reach out to us at 800-325-9259 and provide #260327-000492. Hope to hear from you soon.Regards,Monique from The Fresh Step Team0 users found this review helpful.Originally posted on freshstep.com- CatMomSmm12Reviewed 3 weeks ago
Doesn’t work as well as it used to
I have only ever used Fresh Step clay litter but it seems something has changed. It doesn’t absorb urine or control odors as well as it used to. It also clumps and it’s never done that before. Disappointed.0 users found this review helpful.Originally posted on freshstep.com - Pat72749Reviewed 1 year ago[This review was collected as part of a promotion.]0 users found this review helpful.Originally posted on freshstep.com
- PeriReviewed 1 year ago
Works for Us
[This review was collected as part of a promotion.] We really like the non-clumping litter. For our cats, it doesn't get all over the place.0 users found this review helpful.Originally posted on freshstep.com - Reviewed 1 year ago
Sand box 📥 litter 😡
I thought I was getting the regular cat litter. But what I'm been beginning lately is the freaking sand litter!!! It does not work at all!!! I have to change the litter box like literally every other day because instead of being a clump it's the whole sandbox.. I want my money back and changing brand.Reply from freshstep.com1 year agoThank you for reviewing our Premium Non-Clumping Cat Litter. We're sorry to hear about the texture you experienced, and we understand your frustration. We want to lend a helping hand, so please call us at 800-325-9259 and share #241226-000481. We hope to speak with you soon.Regards,Ashlee from The Fresh Step Team0 users found this review helpful.Originally posted on freshstep.com - evewcatsReviewed 1 year ago
Will not purchase again
[This review was collected as part of a promotion.] I bought this a month ago and it was a pretty bad decision. Typically I love FreshStep Products, but this one really missed the mark. Why would someone buy non-clumping litter? That was my bad, but still this litter tracks like crazy even with a XL litter mat on the bottom of the pan. The litter itself is super dusty and the rocks are fairly large, not to mention that the scent is non-existent.Reply from freshstep.com1 year agoWe appreciate you for sharing your love for our litter. However, we want to apologize for the performance of our Premium Non-Clumping Litter now with Febreze. So we can provide a solution that works for you, please call us at 800-325-9259, mentioning reference number 241015-000419. Talk to you soon.Regards,Alexandrea from The Fresh Step Team0 users found this review helpful.Originally posted on freshstep.com - Flossie1Reviewed 1 year ago
Not Happy
I only use Fresh Step non clumping litter because I have long haired cats. However this last bag I bought was nothing but dust. Not sure what happened with the quality of this litter.Reply from Alexandrea1 year agoThanks for being a loyal fan of our Premium Non-Clumping Litter now with Febreze, and we're sorry that it was dusty. Your satisfaction is important, and we want to help. Please send us 800-325-9259 with reference number 240718-000329. We look forward to connecting with you.Regards,The Clorox Team0 users found this review helpful.Originally posted on freshstep.com - MuntzReviewed 1 year ago
Don’t fall for sale pricing, not worth the scoop…
Compared to arm and hammer double duty. This stuff is terrible. We’re sending it back to where we bought it, not recommended, even if on sale.Reply from freshstep.com1 year agoWe appreciate you sharing your review about our Premium Non-Clumping Litter and are sorry you were disappointed. So we may discuss what happened, please reach out to us at 800-325-9259 and mention reference number 240604-000788. Talk to you soon.Regards,Monique from The Fresh Step Team0 users found this review helpful.Originally posted on freshstep.com
Details for Fresh Step Non-Clumping Premium Clay Litter, Febreze Freshness, 7 lbs
| Product type | Cat litter |
|---|---|
| Quantity | 5-9.9 lbs |