Customer reviews for Hero Cosmetics Rescue Balm, 0.5 OZ

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- Jennifer O.Reviewed 4 days ago[This review was collected as part of a promotion.]{{userCount} users found this review helpful.Originally posted on Hero
- AndreaReviewed 4 days ago
LOVEEEEE
I’ve struggled with acne and the redness and marks that breakouts can leave behind, so finding a product that helps my skin recover without feeling heavy or clogging my pores is a must for me. Hero Cosmetics Rescue Balm has become such an easy step in my routine, especially after a breakout. One ingredient I really love is panthenol (vitamin B5) because it helps hydrate and support the skin barrier, which is exactly what my skin needs when it feels dry or irritated after acne.{{userCount} users found this review helpful.Originally posted on Hero - emmyReviewed 3 weeks ago
PLEASE BRING BACK ORIGINAL FORMULA
the original formula was 5 stars and lasted so long, unfortunately when i lost it and had to buy another tube, i was immediately disappointed by the new formula. it is barely functional and i miss the peptides and panthenol please bring it backReply from Hero2 weeks agoWe never meant to leave you disappointed. 🙁 Your feedback is truly appreciated and would love to follow up. An email is going to be in your inbox shortly!Regards,Hero.™ Consumer Relations{{userCount} users found this review helpful.Originally posted on Hero - LilyReviewed 3 weeks ago
BRING BACK OLD FORMULA
The new formula absolutely sucks breaks you out and is not as good as the old formula. the old formula healed the skin faster and also provide provided coverage. The new formula does nothing of sort. hero cosmetics listen to your customers and bring back the OLD formulaReply from Hero2 weeks agoWe do hear you and would love to follow up! If you could watch for an email to arrive shortly, we can do so there!Regards,Hero.™ Consumer Relations{{userCount} users found this review helpful.Originally posted on Hero - Samantha L.Reviewed 1 month ago
Product Change Disappointed
I loved this product before they changed the formula it was thick and i felt like it really worked FAST! now it feels a lot more watery and almost greasy which gives me anxiety putting on top of already healing blemishes even though it says it’s safe. It doesn’t seem to be as effective as before which is really disappointing since before it was working.Reply from Hero4 weeks agoWe are sad to hear this was your recent experience and we would love to follow up. An email is on the way so we can do so.Regards,Hero.™ Consumer Relations{{userCount} users found this review helpful.Originally posted on Hero - Meg H.Reviewed 1 month ago
Rescue
I really like the Rescue Balm since I always have at least one breakout at any time that I have tried squeezing or even picking at repeatedly leaving the area red and possibly scarred. It has a great creamy consistency so it stays exactly where you need it. I noticed multiple times just a few days after using that the swollen red area was definitely lighter in color.{{userCount} users found this review helpful.Originally posted on Hero - Katia J.Reviewed 2 months ago
Not the subscription I want
[This review was collected as part of a promotion.] Since the green cream has never been restocked, I canceled my subscription to the purple cream. I was so excited to find this brand, with a product that I considered my favorite. I wanted to stay a loyal customer but there's no reason to now. Until the green cream and serum stick come back, I have no reason to buy anything from you.Reply from Hero2 months agoThe Hero™ Rescue Balm + Red Correct is available! Look for the New & Improved on the box.Regards,Hero.™ Consumer Relations{{userCount} users found this review helpful.Originally posted on Hero - Sarah K.Reviewed 2 months ago
New Formula is useless
Old formula was a thick cream, rubbed in nicely, stayed put and worked FAST. New formula feels gross. Like a gel cream moisturizer. It doesn't rub in well and if you leave a glob it slides off your skin. OH, and it doesn't actively reduce redness like the old formula did. Honestly extremely disappointed with the change.Reply from Hero2 months agoYour feedback is truly appreciated. We would love to follow up. You should be receiving an email. Keep an eye on your inbox.Regards,Hero.™ Consumer Relations{{userCount} users found this review helpful.Originally posted on Hero
Details for Hero Cosmetics Rescue Balm, 0.5 OZ
| Benefit | Brightening |
|---|---|
| Concern | Acne |
| Product type | Balms & rubs |
| Quantity | Under 1 oz |
| Skin type | All skin types |
| Gender | Unisex |