Customer reviews for L'Oreal Paris Collagen Moisture Filler, Fragrance Free
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rebeReviewed 6 days agoBest ever until formula changed
this was the best face lotion i ever used. it left my skin hydrated without sticky and was the best consistency. my friends used to not bring theirs on trips with me to steal it. UNTIL they changed the formula and it gave me hives. fragrance free or not i can’t use it anymore and haven’t been able to find a replacement.Reply from L'Oreal Paris4 days agoHi there - Thank you for reaching out and sharing your experience with us on our Moisture Filler Facial Day Cream Fragrance-Free. We would like to learn more about your experience and assist you the best we can. Please call us at 1-800-322-2036, available Monday - Friday 9:00 AM - 5:30 PM ET.Regards,consumer care center{{userCount} users found this review helpful.Originally posted on lorealparisusa.com- KimmyReviewed 6 days ago
Thank goodness I tried this.
Please please L’Oréal don’t change this formula don’t replace it. I have been looking for a daily moisturizer for over a year now and finally found this. I’m pushing 60 and every lotion I was using irritated my skin. I honestly gave up. On a whim I purchased this and wow, I’m so happy, no blemishes no irritation and feels great. Thanks L’Oréal, I’m sold and finally found my daily moisturizer.{{userCount} users found this review helpful.Originally posted on lorealparisusa.com - Kay JusticeReviewed 3 months ago
The new scent smells like musty old perfume
This collagen face cream used to be my absolute favorite! I have used it daily for years. I just opened a new jar and it has a completely different scent! It used to smell so clean and fresh and now it smells like old perfume that's been sitting in a bottle for 10 years. I'm so disappointed... why did L'Oreal have to change something that was perfectly fine??Reply from L'Oreal3 months agoHi there Kay, first, we want to say a massive thank you for being such a loyal member of our family and using our Moisture Filler Facial Day Cream daily for years—that truly means the world to us! Because loved it so much, we are so incredibly sorry to hear how disappointed you are with the scent of your latest jar.We completely understand that a beloved scent is a huge part of your daily ritual, and opening a new jar to find a different fragrance is a major disappointment! From time to time, we do update our formulations to incorporate newer, gentler, or more sustainable ingredients, which can occasionally alter the scent profile you've grown accustomed to. Your feedback is incredibly important to us, and we are sharing your comments directly with our product team! If you would like to speak to us directly about your recent purchase, give us a call @ 800-322-2036 9 AM to 5:30 PM ET M – FRegards,LeCare{{userCount} users found this review helpful.Originally posted on lorealparisusa.com - EmilyReviewed 6 months ago
Absolute favorite moisturizer.
I’m on my second jar of this moisturizer and I came here to say if you’re looking for a moisturizer that will leave your skin HYDRATED this is the product for you. I put this product on in the morning and at night and I can feel the hydration hours after application. I’ve tried so many moisturizers trying to find one that works well for me and none of them compare. If you’re thinking about trying it consider this your sign.{{userCount} users found this review helpful.Originally posted on lorealparisusa.com - MtsmithReviewed 7 months ago
Extremely Happy
I absolutely love this cream. I love the way it feels on my face and it does minimize my wrinkles. Very happy I tried this and will continue to use.{{userCount} users found this review helpful.Originally posted on lorealparisusa.com - JoJo61Reviewed 9 months ago
No longer smells lovely :(
I used to LOVE this product because of its clean lovely scent, but they must have changed the formula because it no longer smells the same. I’m very disappointed in this product now, as the scent was the biggest reason that it was my favorite. I’ll no longer be using this product.Reply from L'Oreal9 months agoHi there! Thank you for your feedback on the Moisture Filler Facial Day Cream Fragrance Free. We are sad to hear that you did not care for the scent, and it was too strong for you. We will share this information with our production team. We hope that you will continue to try and use our products with satisfaction in the future.Regards,LeCare{{userCount} users found this review helpful.Originally posted on lorealparisusa.com - Bex8220Reviewed 1 year ago
Wonderful!
Great for hypersensitive skin! Love this so moisturizing and perfect for everyday use. Results are there even after first use. Love love love!{{userCount} users found this review helpful.Originally posted on lorealparisusa.com - Tessa527Reviewed 1 year ago
“New” formula is caustic
I purchased this once before the new formula and I loved it (old formula) bought new formula today and my face has been burning and itching from one use! I am so dissapointed since I thought I had found a reasonably priced great product for my dry skin. Why fix something that wasn’t broke ? I am returning it and getting my money back and moving on in my search for a decent product. FYI I am 65 and have never had a moisturizer cause this kind of irritation. Big mistake L orealReply from L'Oreal1 year agoHi Tessa527. ! We appreciate you reaching out about our Collagen Moisture Filler Facial Day Cream Fragrance Free. We are sorry to hear about your experience. We would like to speak with you directly, please contact us at 1-800-322-2036, M-F 9:00 am – 5:30 pm ET for assistance and provide reference #41863967. Looking forward to speaking with you. It would be helpful if you could have the product available when you call.Regards,LeCare{{userCount} users found this review helpful.Originally posted on lorealparisusa.com
Details for L'Oreal Paris Collagen Moisture Filler, Fragrance Free
| Benefit | Moisturizing |
|---|---|
| Concern | Healthy skin & nails |
| Form | Lotion / moisturizer |
| Key ingredient | Collagen |
| Product type | Creams & serums |
| Quantity | 1-10 ct |
| Scent | Unscented |
| Skin type | All skin types |
| Gender | Unisex |
| Size | Regular |
| Life Stage | Adult |