Customer reviews for L’Oreal Paris Extensionist Mascara

Color:
Black
How to get it
- SueRReviewed 3 weeks ago
Never use the hair color products
This is the worst product I have ever used. It turned the top of my hair pinkish orange. I have always used Revlon hair color which worked great but because they were out the light ash brown I thought I would try your product of light ash brown. What a BIG mistake that was. I am so embarrassed at the way is looks that I can't even leave the house. I will never use your products again. I called your phone number but, of course, the recorded message said to call back on Monday. That certainly doesn't help me. Your company should stop making hair color products.Reply from L'Oreal Paris3 weeks agoHello! We are sorry to hear about the experience you had with our product. We would like to speak with you directly about it. Please give us a call at 800-322-2036, 9:00 am - 5:30 pm ET for assistance and provide the case #47974786. It would be helpful if you could have the product available when you call. Looking forward to speaking with you.Regards,consumer care center{{userCount} users found this review helpful.Originally posted on lorealparisusa.com - Reviewed 3 weeks agoMeets expectationsOut of 5
CVS shipped brown instead of black which is what I
Shipped wrong color of mascara . I have a monthly subscription and have made multiple orders so the least you can do is make it right and ship the right color of the product I purchased3 weeks agoHi CASIE GREENE! Thanks for flagging that your CVS subscription shipment included the wrong shade of L'Oréal Paris Extensionist Mascara. You deserve the right shade every time because you’re worth it, and we want to help make this right.<br />Because this order was fulfilled by CVS, the fastest fix will come through their team. We recommend reaching out to CVS Customer Care so they can resend the correct shade or arrange a return according to their policy. <br />Thank you for reaching out to L'Oréal Paris and have a great day! <img src="https://s3.amazonaws.com/stratos-logos/logos/Loreal.png" alt="Loreal" title="Loreal" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> <!--[if ReviewResponse]><![endif]-->Regards,L'Oreal Paris Product Expert{{userCount} users found this review helpful. - Reviewed 1 month ago
Great mascara, defective unit
I love how the mascara made my eyelashes bigger and fuller but the wand and container is defective. The part that is at the top of the container pushed in and now no longer allows the wand to remove most of the mascara and comes out in huge clumps. I have to use another mascara container to remove it. I've noticed that this was another issue with the Paradise type mascaras that I've had issues with. Hopefully L'Oréal can fix this flaw because the mascara wand and Paradise is good. Just defective.Reply from L'Oreal Paris1 month agoHello! We are sorry to hear about the experience you had with L'Oréal Paris Extensionist Mascara. We would like to speak with you directly about it. Please give us a call at 800-322-2036, 9:00 am - 5:30 pm ET for assistance and provide the case #47746862. It would be helpful if you could have the product available when you call. Looking forward to speaking with you.Regards,consumer care center{{userCount} users found this review helpful.Originally posted on lorealparisusa.com - MouseReviewed 1 month ago
Excellent
[This review was collected as part of a promotion.] I have been looking for a really good mascara. When I saw your product, I decided to give it a try and it actually worked. Thank for a great product. Melita Long{{userCount} users found this review helpful.Originally posted on lorealparisusa.com - JessicaHReviewed 2 months ago
It's ok
[This review was collected as part of a promotion.] Not a horrible mascara but not my first choice. Lashes did not look much longer or fuller. Hard to remove even with make up cleanser. Would not use over my everyday mascaraReply from L'Oreal2 months agoHello! Thank you for sharing your feedback on our Extensionist Mascara. We are sorry to hear that this formula didn't deliver the visible length and volume you were hoping for, and that it felt difficult to wash away at the end of the day. To help gently dissolve our long-wearing, resistant pigments without any harsh scrubbing, we recommend using an oil-based eye makeup remover or a nourishing cleansing balm. Since this formula didn't become your preferred choice, we invite you to explore our other mascara options, such as our classic Telescopic Mascara for effortless length and clean lash-by-lash separation. We hope you discover a beautiful new favorite to make you fall in love with your lashes again!Regards,LeCare{{userCount} users found this review helpful.Originally posted on lorealparisusa.com - LDzinfoReviewed 3 months ago
Horrible
Tried this mascara 6 times. Every time clumped, left residue on my face, do you know how frustrating it is to have to redo your whole routine! Will never buy loreal mascara again!Reply from L'Oreal Paris3 months agoHello! We are so sorry for the frustration our mascara caused you. Having to redo your makeup due to clumping and flaking is incredibly disappointing, and this is not the standard we aim for. We would love to make this right. Please reach out to our Consumer Care team at 1-800-322-2036 so we can assist.Regards,consumer care center{{userCount} users found this review helpful.Originally posted on lorealparisusa.com - AndreaSReviewed 3 months ago
Nice mascara
[This review was collected as part of a promotion.] I’ve been using this lash extensionist mascara for a few weeks now and I am generally impressed. It gives my lashes, incredible length and definition without clumping or flaking throughout the day the formula builds beautifully so I can go for a natural every day look or add a few extra coats for more drama. This mess mascara states put through busy days without smudging, and it removes easily at the end of the day, which is a huge bonus I would definitely recommend.{{userCount} users found this review helpful.Originally posted on lorealparisusa.com - MelissaMReviewed 3 months ago
Lashing
[This review was collected as part of a promotion.] I really like the look of this mascara as you can see my lashes are lifted! I also like how black the formula is. I was nervous because it appeared very wet out of the tube. But dried down right away on my lashes{{userCount} users found this review helpful.Originally posted on lorealparisusa.com
Details for L’Oreal Paris Extensionist Mascara
| Benefit | Lengthening |
|---|---|
| Color | Black |
| Form | Liquid |
| Product type | Mascara |
| Quantity | 1-10 ct |
| Gender | Unisex |
| Size | 0 - 0.5 oz. |