Customer reviews for Maybelline Define-A-Lash Lengthening Washable Mascara
How to get it
AliceGReviewed 4 months agoSmell is very strong
This was the best mascara I used for years, and the past 2 times I purchased it the smell is so bad I just couldn't use it, the smell lasted ALL DAY, Don't know if the formula changed it did happen with another Maybelline mascara too, The Brush is great, I wish it didn't smell.Reply from Maybelline4 months agoHi there! We truly value your years of loyalty to our Define-A-Lash Lengthening Washable Mascara and are so glad to hear you still love our iconic brush. We are so sorry to hear about your experience with the scent in your recent purchases, and we want to assure you that the safety and quality of our products are always our top priorities. We have shared your feedback directly with our quality and safety teams for a thorough review. We invite you to explore our other mascara options to find a comfortable formula that is perfect for your lash goals and keeps your routine feeling absolutely sensational! XORegards,Consumer Care Center{{userCount} users found this review helpful.Originally posted on maybelline.com- JimjamReviewed 4 months ago
Changed Formula Causes Eye Stinging
I’ve been using Maybellines Define-a-lash mascara since high school. It’s been my go to mascara for over 15 years. Recently I’ve noticed that throughout the day I’ll have a light burning/stinging feeling in my eye. And I was wondering if it was because the mascara had gone through a recent formula change. I looked it up and it has. So whatever ingredients are now being used in this mascara are causing my eyes to burn and I’m unfortunately going to have to switch and find a new mascara. I’m really sad because this has been my favorite mascara for such a long time.Reply from Maybelline4 months agoHello! We're so sorry to hear about the experience you had with our Define A Lash Lengthening Washable Mascara. We'd like to speak with you directly. Please call us at 800-944-0730 and provide the case number 46960779. Our customer service representatives are available Monday through Friday, 9:00 am to 5:30 pm ET. We look forward to speaking with you soon!Regards,Consumer Care Center{{userCount} users found this review helpful.Originally posted on maybelline.com - Reviewed 4 months agoYes, I recommendEasy to useOut of 5Long lastingOut of 5Value Out of 5Meets expectationsOut of 5Quality Out of 5{{userCount} users found this review helpful.
- Yes, I recommendcwdbsReviewed 5 months ago
Best waterproof for hard work
love the flexibility in the brush. I also really wish I could find the waterproof version!!{{userCount} users found this review helpful.Originally posted on maybelline.com - Crnbred98Reviewed 5 months ago
Bring Waterproof Back
I love this mascara in WATERPROOF before it was discontinued. Why does this keep happening? I finally find a dependable product and it gets discontinued.Reply from Maybelline5 months agoHello! Thank you for sharing your love for our Define-A-Lash Lengthening Waterproof Mascara. We truly understand how frustrating it is when a dependable favorite is discontinued, and we have shared your feedback regarding its disappearance with our team for future consideration. While formula and product updates can happen as we bring the latest innovations to our collection, we appreciate your loyalty and invite you to explore our Lash Sensational Sky High Waterproof Mascara for limitless length and definition. We hope you find a new Maybelline favorite to love! XORegards,Consumer Care Center{{userCount} users found this review helpful.Originally posted on maybelline.com - UndertheSea62Reviewed 7 months ago
My Favorite
Best mascara and I've tried many. Gives me lots of length.{{userCount} users found this review helpful.Originally posted on maybelline.com - JMasReviewed 7 months ago
Horrible Formula Change
This used to be my Favorite mascara & I have been a loyal customer for many years. It has recently gone through a horrible formula change & is not packaged as Washable Waterproof. It no longer goes on smoothly & constantly clumps & flakes off my lashes. I have now switched brands to another reliable Washable Waterproof and even tossed all my extra Define-A-Lash mascara that were unopened. Why on earth would the formula be changed on a previously amazing product??Reply from Maybelline7 months agoHi there! Thank you for reaching out about our Define A Lash Lengthening Washable Mascara. It is possible minor changes were made to the product formula; however, the performance should meet or exceed previous results and may not be noticeable. There are different reasons why a formula might be changed; availability of ingredients, changing industry requirements, and product improvements are common examples. The ingredients listed on the physical product are always accurate listing. We hope this helps!Regards,Consumer Care Center{{userCount} users found this review helpful.Originally posted on maybelline.com - Stacy Long Fine LashesReviewed 9 months ago
New Formula Clumps and Sticks
Posting in hopes Maybelline will reformulate. This has been my go-to for years as it defined my fine eyelashes without clumping. It seems like there has been a recent formula change because it does now clump on my lashes and sticks on them long after I thoroughly wash my face. I image that Maybelline reformulated to use healthier ingredients, but sadly the performance of the product has suffered.Reply from Maybelline8 months agoThank you so much for being such a loyal fan of ours over the years! We truly value your feedback, and we’re so sorry to hear that your go-to favorite isn't performing the way it used to. While we’re always looking for ways to improve our products, we hate to hear that clumping and removal have become an issue for you. We will definitely share your comments with our team, as hearing from long-time users like you is how we ensure our products stay top-notch. We hope we can win you back soon! 💖✨Regards,Consumer Care Center{{userCount} users found this review helpful.Originally posted on maybelline.com
Details for Maybelline Define-A-Lash Lengthening Washable Mascara
| Benefit | Lengthening |
|---|---|
| Color | Black |
| Form | Liquid |
| Makeup finish | Satin |
| Product type | Mascara |
| Skin type | All skin types |
| Gender | Unisex |
| Life Stage | Adult |