Customer reviews for Maybelline Lash Sensational Washable Mascara
Color:
Midnight Black
How to get it
JustcurioisReviewed 2 days agoDid the formula change?
This was my absolute favorite mascara… but is it me or did they change the formula? It’s chunky, smears/transfers easily and harder to take off…just doesn’t do what it used to to do for my lashes… very disappointing. Guess I’ll have to find another mascara…{{userCount} users found this review helpful.Originally posted on maybelline.com- alyssa626Reviewed 3 weeks ago
New formula
I've been using this mascara for as long as I can remember. I loved everything about it and would constantly recommend it to people. Unfortunately, it looks like I will have to find a new favorite because it now transfers to my eyelids throughout the day. After reading other reviews, it seems like I'm not the only one having this problem now. I'm assuming the formula has changed. This makes me so sad!Reply from maybelline.com3 weeks agoHello! Thank you for your incredible, long-time loyalty to our Lash Sensational Washable Mascara. We are so sorry to hear that you've experienced transfer on your eyelids and that the formula isn't performing the way you've always loved. While formula updates can occasionally occur as we bring the latest technology to our collections, we take your feedback seriously and have shared your comments directly with our team. To help prevent transfer and keep your look locked in place all day, we suggest checking out the waterproof version of Lash Sensational. We truly value your years of support and hope you give our waterproof formula a try to keep those lashes looking sensational! XORegards,Maybelline{{userCount} users found this review helpful.Originally posted on maybelline.com - MELB1588Reviewed 4 weeks ago
USED TO BE THE BEST NOW IT SUCKS!
WHY DID YOU CHANGE THE FORMULA?????/ IT'S HORRIBLE AND SMUDGES AND FLAKES UNDER THE EYES NOW!!!!!Reply from maybelline.com4 weeks agoHi there! We completely understand your frustration—having a longtime favorite product change is never easy, especially when it results in unexpected smudging and flaking. We truly value your loyalty, and we'll be sure to pass your honest feedback directly along to our product development team. If you'd ever like recommendations for another mascara that might work better for you, our team is always here to help!Regards,Maybelline{{userCount} users found this review helpful.Originally posted on maybelline.com - RandyReviewed 1 month ago
Formula Changed…. Boo
PLEASE GO BACK TO YOUR ORIGINAL FORMULA! I just got this and have been a dedicated customer since 2016! This last time, the mascara smudges all over my bottom lids throughout the day and is so hard to take off when it used to come off in tubes which was amazing! I am so sad and disappointed and now want to start looking elsewhere.Reply from maybelline.com1 month agoHello! Thank you for being such a loyal fan of our Lash Sensational Washable Mascara since 2016. We are so sorry to hear that the recent formula didn't meet your expectations and caused smudging. We have shared your feedback with our team, and we highly recommend checking out our Lash Sensational Sky Tubes Tubing Mascara for that easy warm-water removal you love! XORegards,Maybelline{{userCount} users found this review helpful.Originally posted on maybelline.com - Irina_zzzReviewed 1 month ago
The formula has changed
I used this mascara for over 10 years and absolutely loved it. Unfortunately, the formula has changed. It now smudges onto my upper eyelids throughout the day, which never happened before, and it’s much harder to wash off with water. I’m so disappointed they changed such a great product. Now I have to find a new favorite mascara after more than a decade.Reply from maybelline.com1 month agoHi there! We are incredibly grateful for your decade of loyalty to our Lash Sensational Washable Mascara, and we are so sorry to hear that recent formula changes led to smudging and a more difficult removal process. We understand how frustrating it is when a long-time favorite doesn't perform the way you expect, and we have shared your detailed feedback directly with our quality and development teams for review. To help keep your look smudge-free throughout the day, we suggest trying our waterproof version of this favorite, and we invite you to explore our other mascara collections to help you discover a new holy grail. XORegards,Maybelline{{userCount} users found this review helpful.Originally posted on maybelline.com - Yes, I recommendMarshaReviewed 1 month agoEasy to useOut of 5Long lastingOut of 5Value Out of 5Meets expectationsOut of 5Quality Out of 5
Light and effective
Was not heavy in the lashes. Minimum to no flaking. My lashes are short but couldn’t tell when wearing this mascara{{userCount} users found this review helpful. - CsolReviewed 3 months ago
Weighs lashes down
I had used it before and loved it. I recently repurchased and it’s awful. It weighed my lashes down, did absolutely nothing for me. Do not recommend !Reply from Maybelline3 months agoHi there! We are so sorry to hear that your recent repurchase of our Lash Sensational Washable Mascara didn't deliver the beautiful lift you loved in the past. We know how disappointing it is when a trusted favorite doesn't perform the way you expect, and we have shared your experience with our team for future review. For a lighter application that keeps your lashes lifted, we suggest gently wiping any excess product off the wand before applying. We hope to help you get back to your favorite lash look soon! XORegards,Consumer Care Center{{userCount} users found this review helpful.Originally posted on maybelline.com - Yes, I recommendDeborahReviewed 4 months agoEasy to useOut of 5Long lastingOut of 5Value Out of 5Meets expectationsOut of 5Quality Out of 5
Coverage is on point
First of all changed your mascaras out every 3 months then go and buy this Maybelline lash sensational has been my go to ever since it came out the curve brush gives that little push so you don’t need an eyelash curler quality is always a big thing. It doesn’t stay on the shelf long. I always have to look for it so that lets me know that it moves.{{userCount} users found this review helpful.
Details for Maybelline Lash Sensational Washable Mascara
| Benefit | Lengthening |
|---|---|
| Color | Black |
| Form | Liquid |
| Product type | Mascara |