Customer reviews for NYX Professional Makeup Slim Eye Pencil

NYX Professional Makeup Slim Eye Pencil
$6.59
Prices may vary from online to in store
Color:
Light Brown

How to get it

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  • Yes, I recommend
    Lori aka Gigi
    Verified purchase
    Reviewed 3 weeks ago

    Best Eye Pencils Ever

    Best eye pencils I have ever used. Easy glide on and lasts a long time. They come in many colors and are reasonably priced.
    {{userCount} users found this review helpful.
    Originally posted on NYX Professional Makeup
  • Vovo
    Verified purchase
    Reviewed 4 weeks ago

    Terrible

    The pencil can’t be sharpened… even with your sharpener😠. I had to discard after my first few uses! Your products used to be so good.
    Reply from NYX Professional Makeup
    4 weeks ago
    Hi, Vovo! Thank you so much to bring this to our attention. We’re truly sorry to hear about the frustration you experienced with your pencil. We understand how disappointing it must have been to discard the product after only a few uses. Please be assured that your feedback will be shared with our product team, as it’s important for us to continuously improve. In the meantime, we encourage you to reach out to our customer care team for immediate assistance. You can contact us at 1 (844) 335-3510 (Monday–Friday, 9:00 AM–8:00 PM EST) or via Live Chat (daily, 10:00 AM–8:00 PM EST). Kindly reference case number 48146548 so our team can quickly locate your details and provide the best support. We value your loyalty and patience, and we’re committed to helping you find a resolution.
    Regards,
    Consumer Care Center
    {{userCount} users found this review helpful.
    Originally posted on NYX Professional Makeup
  • Spirit737
    Verified purchase
    Reviewed 2 months ago

    The shade is perfect, the product doesn't sharpen.

    I just bought my favorite shade, Soft Brown. I hadn't purchased this brand of eyebrow pencil in years and it was my favorite. It was always so easy to sharpen. What I just purchased is not made like years ago because the color consistently breaks away from the pencil while sharpening and it just isn't the same quality as it used to be.
    Reply from NYX Professional Makeup
    2 months ago
    Hey! Thank you for sharing your feedback on our Slim Eye Pencil in Soft Brown. We're so glad you've loved this shade over the years, but we're sorry to hear about the frustration with the pencil breaking while sharpening! To help get that clean point, we recommend ensuring you are using a high-quality cosmetic-grade sharpener with a nice sharp blade, as this should do the trick. If you are still having issues, please feel free to reach out to us here: https://tinyurl.com/252cz4yp. We're always here to help!
    Regards,
    Consumer Care Center
    {{userCount} users found this review helpful.
    Originally posted on NYX Professional Makeup
  • HootieB
    Verified purchase
    Reviewed 2 months ago

    So happy to find these Nyx eyeliner pencils again!

    Excellent eyeliner pencil that I had despaired of ever finding again locally and then found online. I have used these Nyx pencils for years and years, and when I couldn't find them, I tried many other brands, but this one from Nyx is still the best and easiest to get a good soft line without hard edges or smudges.
    {{userCount} users found this review helpful.
    Originally posted on NYX Professional Makeup
  • Reviewed 3 months ago

    Really disappointing

    I love the color, and it's really good at not smudging after applying--HOWEVER I cannot for the life of my sharpen the pencil, because after the tip fell off after one or two uses, any using a sharpener has the tip fall off every single time, and has jagged wood, so it's unusable. Really disappointed, because again, the one to two uses I got from it really looked nice.
    Reply from NYX Professional Makeup
    3 months ago
    Hi there! Thank you so much for sharing your feedback on our Slim Eye Pencil. We are absolutely thrilled to hear that you loved the color and its smudge-proof performance, but we are truly sorry for the frustrating experience you had with sharpening. Our pencils are designed with a soft, creamy formula to ensure a smooth glide on your delicate eye area, which means they can sometimes break easily if sharpened with too much pressure or a dull blade. To get a perfect, smooth tip without the wood splintering, we highly recommend using a sharpener designed specifically for cosmetics (like our NYX Dual Sharpener) and popping the pencil in the freezer for about 10–15 minutes before sharpening to firm up the core. Your experience is incredibly valuable to us, and we will share your feedback with our quality control team to ensure our pencils are as easy to use as they are beautiful!
    Regards,
    NYX Professional Makeup
    {{userCount} users found this review helpful.
    Originally posted on NYX Professional Makeup
  • Shyman
    Verified purchase
    Reviewed 4 months ago

    I Love this Eyeliner

    Love this eyeliner. So smooth and easy to apply. Transaction with the purchase of the eyeliners as very easy, fast and delivery within a few days. Awesome! Thank you.
    {{userCount} users found this review helpful.
    Originally posted on NYX Professional Makeup
  • Yes, I recommend
    Luv My Boyz
    Reviewed 4 months ago
    5
    Easy to useOut of 5
    5
    Long lastingOut of 5
    5
    Value Out of 5
    5
    Meets expectationsOut of 5
    5
    Quality Out of 5

    LUV IT!

    This eye liner is amazing for the price. It applies very nicely and stays on for hours, no reapplied needed.
    {{userCount} users found this review helpful.
  • Yes, I recommend
    DEE CEE
    Reviewed 5 months ago

    Wanted in Houston

    [This review was collected as part of a promotion.] Been buying this eye pencil for years...I love this
    {{userCount} users found this review helpful.
    Originally posted on NYX Professional Makeup
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Details for NYX Professional Makeup Slim Eye Pencil