Customer reviews for Pure Enrichment PureRadiance Luxury Heating Pad
Color:
Cloud
How to get it
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Yes, I recommendCasey KVerified purchaseReviewed 2 weeks agoSo soft!
I really like the six heat settings and how soft it is. Good size too.{{userCount} users found this review helpful.Originally posted on Pure Enrichment
Yes, I recommendBrendaReviewed 4 months agoValue Out of 5Meets expectationsOut of 5Quality Out of 5Only lasted 7 months
I bought this because of the soft, furry outer covering which was comfortable, while it lasted! I've had it just over 6 months and it will not turn on. I won't be buying this brand again.{{userCount} users found this review helpful.- Yes, I recommendLisaVerified purchaseReviewed 5 months ago
Soft
Love this softness of the fabric and the color is great but it is very small.Reply from Pure Enrichment5 months agoHi Lisa, Thank you for taking the time to share your feedback about your PureRadiance Luxury Heating Pad. We sincerely apologize that your experience hasn't been what you expected in terms of size. Please know that our team is here to help in any way we can. Feel free to reach out to us by phone at 1-657-275-3737 or help@pureenrichment.com. We're available to answer your questions or explore any solutions that might improve your experience. Thank you again for your feedback. We appreciate you and look forward to hearing from you soon. Thank you, Jessica Pure Enrichment SupportRegards,Customer Service{{userCount} users found this review helpful.Originally posted on Pure Enrichment - doobaReviewed 7 months ago
great product
wonderful soft heating pad. lost direction so am not able to use extensively. wish I could find directions. can you help{{userCount} users found this review helpful.Originally posted on Pure Enrichment - SarahReviewed 7 months ago
Doesn’t hold up.
Stopped working less than a year after purchase. The dial won’t function and just flashes one light.Reply from Pure Enrichment7 months agoHi Sarah, Thank you for sharing your feedback with us. We’re very sorry to hear about the trouble you’re experiencing with your PureRadiance Luxury Heating Pad no longer working and our customer service team will be happy to further address this. This heating pad is backed by Pure Enrichment's industry leading 5-year warranty. Please reach out to our customer support team at 1-657-275-3737 or help@pureenrichment.com so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues. Thank you, Jessica Pure Enrichment SupportRegards,Customer Service{{userCount} users found this review helpful.Originally posted on Pure Enrichment - KaymeVerified purchaseReviewed 9 months ago
Not hot
It's fine for aches I guess, but not for chronic pain. Not nearly hot enoughReply from Pure Enrichment9 months agoHi Kayme, We’re very sorry to hear that your PureRadiance Heating Pad isn’t getting hot enough. We’d be happy to help resolve this issue for you. Please contact us at (657)275-3737 or by email at help@pureenrichment.com so we can troubleshoot the problems you’ve described and work on finding a solution. Your satisfaction is extremely important to us, and we’re here to help! Thank you, Jessica Pure Enrichment SupportRegards,Customer Service{{userCount} users found this review helpful.Originally posted on Pure Enrichment - KAR.Verified purchaseReviewed 10 months ago
disappointing
very disappointing: less heat on both ends and the difference between the 5th and 6th heat level is pretty extreme. I purchased a pure heating pad several years ago an it was great. this one isn't and i'm returning it.Reply from Pure Enrichment10 months agoHi KAR., Thank you for sharing your feedback. We’re sorry to hear that your experience with the PureRadiance™ Luxury Heating Pad hasn’t met your expectations. The uneven heating and temperature jump you described are not typical, and we’d like the opportunity to make this right. Please reach out to us at help@pureenrichment.com or 714-668-0300, and our team will be happy to troubleshoot or assist under our 5-year warranty. Thank you, Jessica Pure Enrichment Customer SupportRegards,Customer Service{{userCount} users found this review helpful.Originally posted on Pure Enrichment - Yes, I recommendDr. SolVerified purchaseReviewed 1 year ago
Fabulous Product!
This time I ordered one more Luxury Heating Pad for my grandson. I have been using my old Luxury Heating Pad for more than a year now and it it looks and feels the same way as I did on the first day long ago. I highly recommend it. I am a great fan of all "Pure Enrichment" products, many of which I have personally enjoyed and found of high quality and long durability.{{userCount} users found this review helpful.Originally posted on Pure Enrichment
Details for Pure Enrichment PureRadiance Luxury Heating Pad
| Features | Adjustable |
|---|---|
| Product type | Heating pad |