Customer reviews for Pure Enrichment PureRelief Deluxe Heating Pad
Color:
Grey
How to get it
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lllvvvggg123Reviewed 1 month agoBroken in Less Than 6 Months
It worked great while it lasted... less than 6 months. This is a poor quality product and will break with regular use.Reply from Pure Enrichment1 month agoHi lllvvvggg123, Thank you for sharing your experience with your PureRelief Deluxe Heating Pad. We’re sorry to hear it didn’t hold up as you expected. Pure Enrichment items are backed by our warranty, and our team would be happy to help with a replacement or provide guidance on proper care to extend the life of your product. Your feedback also helps us continue improving our designs. Please contact us directly at help@pureenrichment.com or 657-275-3737 so we can assist. Having your order details handy will help us resolve this quickly. Thank you again for letting us know. Thank you, Jessica Pure Enrichment Customer SupportRegards,Customer Service0 users found this review helpful.Originally posted on Pure Enrichment- Yes, I recommendLess achy in OregonVerified purchaseReviewed 1 month ago
Ah, MUCH better
When you get sciatica, everything hurts. A heating pad is helpful. A heating pad that is comfy, a good size, safe and reliable is essential. PureRelief helped make the recovery a bit better.0 users found this review helpful.Originally posted on Pure Enrichment - Yes, I recommend1234Reviewed 1 month ago
the best
excellent product, i’m shocked by the recent 1* reviews. i’ve had mine for about 18 months now and use it every day. works the same every time, heats up evenly and well, it’s super soft, and you can put it in the wash. the only time i’ve ever gotten the “F” is while unplugging the cord to put it in the wash; as soon as i plug it back in, it goes back to normal. if you’re seeing that, it probably isn’t plugged in to the pad all the way. i can’t recommend it enough. even if it breaks today i would have gotten my money’s worth and would buy a new one.0 users found this review helpful.Originally posted on Pure Enrichment - Yes, I recommendMary JeanVerified purchaseReviewed 1 month ago
Wonderful
Very happy with my purchase . After my recent incident ,this product was used very much and there not be a better recovery if I never made the purchase.thank you0 users found this review helpful.Originally posted on Pure Enrichment - Yes, I recommendAvantGardenVerified purchaseReviewed 1 month ago
Love
I frequently get cold and this is so perfect! warms me up and is great on my sore back muscles.0 users found this review helpful.Originally posted on Pure Enrichment - Duck DogReviewed 1 month ago
Very disappointed
I've bought 3. They don't last. Great while they last but be prepared for a three month disappointmentReply from Pure Enrichment1 month agoHi Duck Dog, Thank you for sharing your experience with your PureRelief Deluxe Heating Pad. We’re sorry to hear it didn’t hold up as you expected. Pure Enrichment items are backed by our warranty, and our team would be happy to help with a replacement or provide guidance on proper care to extend the life of your product. Your feedback also helps us continue improving our designs. Please contact us directly at help@pureenrichment.com or 657-275-3737 so we can assist. Having your order details handy will help us resolve this quickly. Thank you again for letting us know. Thank you, Jessica Pure Enrichment Customer SupportRegards,Customer Service0 users found this review helpful.Originally posted on Pure Enrichment - Tmac56Reviewed 2 months ago
Good heat but doesn’t last very long!!
This is the second one I’ve purchased in the last two years and it is flashing red like the other one,can I get a replacement??Reply from Pure Enrichment2 months agoHi Tmac56, We’re sorry to hear you’re having trouble with your PureRelief Deluxe Heating Pad, and we understand how frustrating that can be. A blinking light can sometimes indicate a connection issue or a disruption within the heating pad. Our team would be happy to help troubleshoot and get this resolved for you. Please feel free to reach out to us at help@pureenrichment.com or 657-275-3737, and we’ll gladly assist with next steps. Thank you for giving us the opportunity to help. Thank you, Jessica Pure Enrichment Customer SupportRegards,Customer Service0 users found this review helpful.Originally posted on Pure Enrichment - CT12Reviewed 2 months ago
Unreliable
Loved it for about 1 year and now it gives me a blinking ‘F’. This is the second one I’ve purchased that this has happened to. I'm not sure I will buy this brand again. Money does the drain twice.Reply from Pure Enrichment2 months agoHi CT12, We’re sorry to hear you’re experiencing a flashing “F” on your PureRelief XL Heating Pad. That’s certainly not the experience we want for you. This code can indicate a connection issue, sometimes related to pressure on the heating pad or the connector. To help maintain performance, we recommend avoiding bending or folding the pad while it’s still warm and ensuring the connector isn’t under strain. Our team would be happy to help troubleshoot and find a solution. Please contact us directly at help@pureenrichment.com or 657-275-3737, and we’ll take care of you. Thank you for your feedback, we’re here to help. Thank you, Jessica Pure Enrichment Customer SupportRegards,Customer Service0 users found this review helpful.Originally posted on Pure Enrichment
Details for Pure Enrichment PureRelief Deluxe Heating Pad
| Concern | Pain relief |
|---|---|
| Product type | Hot & cold therapy |
| Quantity | Single pack |