Customer reviews for Tide Liquid Laundry Detergent, Spring Meadow, 29 fl oz

Anabel, we are absolutely thrilled to hear you consider Tide Spring Meadow Liquid Laundry Detergent a "Trusted detergent with great cleaning power and a fresh scent," and that you have used Tide for years! Your loyalty is incredibly valuable to us, and we are profoundly grateful for your continued trust in our brand. It is fantastic to know that our HE Turbo formula, with its new Kokoro Harmony perfume, provides a powerful clean, effectively cleans stains, dissolves quickly, and leaves clothes fresh with every wash, just as you describe. Thank you for your wonderful recommendation and for being such a dedicated Tide user!

Regards,

Customer Care

We're really sorry to hear you had this experience with our Tide Spring Meadow Liquid Laundry Detergent. It must upsetting that the scent was too powerful for your liking. We understand scent is a very subjective matter, and we appreciate you providing us with this feedback, but this is definitely not the type of experience we want you to go through. For a safer Tide Liquid alternative, I would advise you to try our Tide Liquid Free & Gentle which is formulated for people with sensitive skin, and it is also dye-free and scent-free. To remove odor: - Rewash with the hottest water safe for the fabric, using the recommended amount of detergent and fabric softener. - One cup of vinegar can be added to wash, if not bleach safe. - Be sure to check owner’s manual on how to clean out machine or do service wash on machine. - The heat from the dryer may help remove excess perfume from clothes, potentially leading to better solutions for consumers concerned about strong garment odors. To prevent odors regularly clean your washing machine, avoid overloading it, use the proper amount of detergent, wash with the appropriate water temperature, remove clothes promptly after washing, keep the door open to air out the machine, and make sure clothes are completely dry before storing to prevent odors and maintain cleanliness. Please feel free to contact us at (800) 879-8433 so we can learn more about this situation and take care of you. Your satisfaction is highly important for us at Tide.

Regards,

Customer Care

Hi Crista! Thank you for reaching out and sharing your experience with the Tide Liquid Spring Meadow scent. We truly appreciate your loyalty as a Tide consumer for over 30 years, and I understand how disappointing it can be to encounter a scent that does not meet your expectations. Scent preferences can vary greatly among individuals, and while many consumers enjoy the Spring Meadow scent, we recognize that it may not resonate with everyone. We continuously strive to enhance our products based on consumer feedback, and your input is invaluable in this process. Quality is our top priority, and we want to ensure that you have a positive experience with our products. I encourage you to contact our service team at (800) 879-8433. They would be happy to look into your concerns further and assist you with any options available regarding your purchase. Thank you for being a valued member of the Tide family, and we hope to resolve this matter to your satisfaction.

Regards,

Customer Care