We appreciate that you took the time to share your thoughts with your experience as a CVS Health® customer. Our dedicated team reads, responds and acts on your survey comments.
We are taking action.
Thanks to your feedback, we are taking the following steps to further improve your CVS Pharmacy® experience.
The CVS Pharmacy app has a clean new look! Find new ways to shop, simple ways to manage your prescriptions, schedule an immunization or MinuteClinic® appointment and more!
*Get your order today with CVS® Same-Day Delivery or FREE CVS Pickup - Shopping for things you need today just got easier. Visit CVS.com to try these services.
*Enjoy shopping at CVS Pharmacy with ExtraCare PlusTM, unlock extra savings + FREE delivery. It’s ExtraCare®, plus extra convenience, extra savings and so much more. Visit the ExtraCare website for more details.
Experience our customer-centric service culture; all retail colleagues have engaged in training focused on creating an excellent experience for you.
Sincerely,
CVS Health Enterprise Consumer Experience
*FOR SAME DAY DELIVERY: Same-day delivery is available for retail orders with an eligible address. Minimum order total required for same-day delivery, and will be visible upon checkout. There is a fee for the service. Fees vary by store location and will be shown when you add products to your shopping cart. Not all items are eligible for same-day delivery. Restrictions include refrigerated items, like milk and eggs; age-restricted items; and some oversized/overweight items. Items are subject to availability. Visit CVS Same Day Delivery for details.
*FOR STORE PICKUP: In-store pickup is available at select CVS Pharmacy locations. There is no charge or order minimum for the service. Not all items are eligible for store pickup. Restrictions include refrigerated items, like milk and eggs; age restricted items; and some oversized/overweight items. Items are subject to availability. Visit CVS Store Pickup for details.
*FOR EXTRACARE PLUS: Membership is $5 per month or $48 annually plus any applicable taxes. Must have a valid ExtraCare card to enroll. Membership requires recurring charges to your payment card and automatically renews until canceled. To cancel, call 1-800-746-7287 no later than three days before the renewal date or cancel online anytime. No refunds for monthly or annual membership fees after the recurring charge is processed. Memberships cannot be canceled or refunded in store. Bonus rewards are promotional, have no cash value and are not redeemable for cash. 20% discount applies only to non-sale and non-promo items labeled CVS Health; exclusions apply. To enable certain digital, shipping and pharmacy delivery benefits, you must have a CVS account and complete your digital profile online. CVS.com shipping and same-day delivery are FREE for qualifying orders of at least $10 after the application of any coupons, rewards or discounts and before taxes are applied. FREE Rx delivery is available for qualifying prescription orders and health plans. Delivery times may vary. Most stores are eligible for delivery. Other exclusions apply. Visit ExtraCare Plus terms and conditions.