Adding Prescription Management
Adding Prescription Management to your CVS.com® account
To protect your privacy, we require you to Add Prescription Management by completing a one-time, two-step verification process. This helps ensure that no one but you can view your prescription records.
Completing the verification process
The first step asks for information from one of your CVS/pharmacy prescription labels so that we can locate our records in our nationwide database. In the second step, we use a process similar to that used by banks, credit card companies and other organizations to ensure that your personal information is protected. We have no visibility or access to the questions asked during this process or to the answers provided. The information will not be retained by us or any third party. To view your prescription records and access other Prescription Management services, Add Prescription Management.
Adding Prescription Management will allow you to easily manage your prescriptions online and access an array of online tools and services. These will help you view and print your prescription records, find detailed information about your prescriptions, set up refill reminders, and link your family's prescription information to your account.
Getting updates on your Pharmacy home page
Once you sign in, you'll find quick updates regarding your prescriptions and refills right on your personalized Pharmacy home page.
- Available for Refill section lists up to three prescriptions and provides a total count of prescriptions available for refill. Select the Refill Prescriptions link to see all prescriptions Available for Refill in the Prescription Center.
- Percentage of ReadyFill® Enrolled is the number of prescriptions you have enrolled in ReadyFill® divided by the number of prescriptions that are eligible in the program. For example, if you have 2 out of 3 prescriptions enrolled, the display shows “ReadyFill Enrolled 66%.”
- ReadyFill® Eligible indicates the number of prescriptions that are eligible to be enrolled in ReadyFill that are not currently enrolled. This applies only to prescriptions that are unhidden. For example, if you have 2 out of 3 prescriptions enrolled, the display shows “ReadyFill Eligible 1.”
Viewing prescriptions that are ready for refill on the Pharmacy home page
As noted above, the Available for Refill section will only list up to three prescriptions ready for refill. Click the Refill Prescriptions link to go to the Prescription Center page and see a complete list of prescriptions ready for refill.
If you still don't see a prescription you were looking for, go to Prescription Details or select the “Refill by Label” option to refill using your prescription and store number.
Most Popular Questions
Creating an account transforms CVS.com® into myCVS™. Along with a fully personalized experience, you’ll be able to manage your family’s prescriptions, enjoy full access to your ExtraCare® Savings & Rewards, get exclusive email offers and much more — online and on the go.
To get started, go to the Create an Account page, enter and confirm your email address (which becomes your User ID), and choose a password. You’ll also be asked for information necessary to set up and protect your account.
As you set up your account, you can choose to:
- Receive offer-filled CVS.com® emails.
- Attach your ExtraCare® card to your account to earn rewards on online purchases and check your Savings & Rewards online.
- Select Remember Me for a more personalized site experience.
Once you create your account, you can enhance it by:
- Adding Prescription Management so that you can manage your prescriptions online.
- Becoming an Rx Caregiver so you can manage your family’s prescriptions.
When you add Prescription Management to your CVS.com® account, you can:
- Refill orders
- Choose in-store pick up or home delivery
- View and print your prescription history
- See your prescription calendar
- Get time- and money-saving suggestions
- Link prescription records of a minor under age 18 or adult to your account
- Get prescription details
You can even set up text alerts so you know when your prescriptions are ready.
If you're trying to refill a prescription you've already filled online, there are a few reasons the checkbox might be grayed out. With the redesigned Pharmacy, only prescriptions that can be refilled or renewed (no refills remaining or expired) can be submitted for refill or renewal. If it is too soon to refill the prescription, the checkbox will be grayed out until it's time to fill. You will not be able to refill prescriptions that are on file or transferred out.