If you are experiencing a medical crisis, please call 911 or contact your local emergency assistance immediately.
How to Reach Us
To best serve you, our representatives specialize in the following business areas. Here’s how to contact them.
Comments or Questions by Mail
We love to hear from you! If you prefer, send us your comments or questions by mail.
Mail all inquiries to:
One CVS Drive
Woonsocket, RI 02895
Doing Business with CVS Pharmacy
If you represent a company that is currently doing business, or would like to do business with CVS Pharmacy stores, please visit our CVS Suppliers website.
CVS/pharmacy Customer Services
For questions and comments including feedback about our stores, pharmacy, policies and in-store photo department, call 1-800-SHOP-CVS (1-800-746-7287) Monday - Friday 8:30 AM - 7 PM ET, Sat. & Sun. 10:00 AM - 6:30 PM ET. Closed major holidays.
For help with ExtraCare®
For questions and comments including member updates, rewards card, program information and ExtraBucks Rewards®, call 1-800-SHOP-CVS (1-800-746-7287) Monday-Friday 9 AM - 9 PM ET, Sat. & Sun. 10:00 AM - 6:30 PM ET. Closed major holidays.
For help with CVS.com® and Mobile
For questions or comments including user account, password issues, orders, prescription management and photo, call Customer Care at 1-888-607-4CVS (1-888-607-4287) Monday - Friday 8:30 AM - 7:00 PM ET, Sat. & Sun. 10:00 AM - 6:30 PM ET. Closed major holidays.
For help with MinuteClinic®
For questions and comments regarding our in-store clinics, call 1-866-389-ASAP