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Help with CVS/pharmacy Issues

faq
If you have questions about about our stores and other issues, refer to the Frequently Asked Questions below or to one of the many topics in our online Help section. If you still can't find an answer to your question, contact Customer Relations.

Help with CVS/pharmacy IssuesFAQs

Q.

What type of coupons does CVS/pharmacy accept?


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Q.

Does CVS/pharmacy allow more than 1 coupon to be used per transaction?


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Q.

Does CVS/pharmacy accept barcode images displayed on a smartphone, iPhone, Droid etc.?


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Q.

What is the CVS/pharmacy Coupon Policy?


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Q.

Do CVS/pharmacy rainchecks expire?


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Q.

What if I have a CVS/pharmacy coupon for the raincheck item?


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Q.

What if I have a third party manufacturer’s coupon for the raincheck item?


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Q.

Are rainchecks offered on all sale items?


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Q.

Can I return a product without a receipt?


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Q.

What should I do if my prescription medication has been recalled?


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Q.

What types of pharmacy coupons do you accept?


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Q.

Where can I find my prescription number?


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Q.

Does CVS/pharmacy offer any prescription discount programs?


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Q.

Does CVS/pharmacy provide medication disposal?


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Q.

I received an automated call regarding my prescription. Why did I receive this call?


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Still Need Help?

Call or email Customer Relations.

Phone
For questions or comments regarding CVS/pharmacy stores and other issues, call 1-800-SHOP-CVS (1-800-746-7287) Monday - Friday 8:30 AM - 7:00 PM ET. Closed major holidays.

Email
We will respond within five business days.
Email us >

Search Help Information

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Quick Links

In-Store Refund & Return Policy

Online Return Policy

In-Store Coupon Policy

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Still Need Help?

Phone
For questions or comments regarding CVS/pharmacy stores and other issues, call 1-800-SHOP-CVS (1-800-746-7287) Monday - Friday 8:30 AM - 7:00 PM ET. Closed major holidays.

Email
We will respond within five business days.
Email us >

Mail
CVS Corporation
Customer Relations
One CVS Drive
Woonsocket, RI 02895