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Contact Us

If you are experiencing a medical crisis, please call 911 or contact your local emergency assistance immediately.

How to Reach Us

To best serve you, our representatives specialize in the following business areas. Here’s how to contact them.

CVS/pharmacy Customer Service

For questions and comments including feedback about our stores, pharmacy, policies and in-store photo department, call 1-800-SHOP-CVS (1-800-746-7287) Monday - Friday 8:30 AM - 7:00 PM ET. Closed major holidays.

For FAQs and email support, visit the Customer Relations page >

 

For help with ExtraCare®

For questions and comments including member updates, rewards card, program information and ExtraBucks® Rewards, call 1-800-SHOP-CVS (1-800-746-7287) Monday - Friday 8:30 AM - 7:00 PM ET. Closed major holidays.

For FAQs and email support, visit the Customer Service page >

 

For help with CVS.com® and Mobile

For questions or comments including user account, password issues, orders, prescription management and photo, call Customer Care at 1-888-607-4CVS (1-888-607-4287) Monday - Friday 8:00 AM - 11:00 PM, Saturday and Sunday 8:30
AM - 9:00 PM ET. Closed major holidays.

For FAQs and email support, visit the Customer Care page >

 

For help with MinuteClinic

For questions and comments regarding our in-store clinics, call 1-866-389-ASAP
(1-866-389-2727)
.

Employers, clinicians and investors should visit the Contact Page >

 

 

 

Comments or Questions by Mail

We love to hear from you! If you prefer, send us your comments or questions by mail.


Mail all inquiries to:
CVS Corporation
Customer Relations
One CVS Drive
Woonsocket, RI 02895

Doing Business with CVS/pharmacy

If you represent a company that is currently doing business, or would like to do business with CVS/pharmacy stores, please visit our CVS Suppliers website.