You’ll enjoy a refreshed photo experience that’s easier to use, with simpler access to your ExtraCare offers and the convenience of adding additional CVS.com items to your order for in-store pickup — all in one place.

During this exciting transition, a few products may be temporarily unavailable — but don’t worry, our full assortment will be back in no time. Thanks for your patience as we make things even better for you!

Yes! We’ll move all your photos to the new site automatically — there’s nothing you need to do.

Be sure to use any existing credits by June 24, 2026, as they won’t carry over to the new photo experience. It’s the perfect time to print those favorite memories!

Documents (non-photo files) will not be transferred to the new site. Customers may re-print them before June 24, 2026.

In-progress projects and order history won’t carry over to the new site, so please finish up any open projects before June 24, 2026. We’re happy to help if you need a hand!

Over the next month, we’ll be rolling out the new experience in the CVS Health app for iPhone and Android — and we can’t wait for you to try it. You may notice a short delay in seeing previously uploaded images while we move your account over. Thanks for your patience!

A few products may be temporarily unavailable during the transition, but our full lineup will be back as soon as we’re fully moved over to the new site. Even better things are on the way!

Our Customer Care Team is here to help. Customers can call (888) 607-4287 or email customercare@cvs.com for support.