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Customer reviews for CVS Personal Lubricant & Moisturizer

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CVS Personal Lubricant & Moisturizer

$7.79

$3.12/oz.

ExtraCare Plus price$6.23

Prices may vary from online to in store

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Emily
Reviewed 1 month ago
Effectiveness Out of 5
Value Out of 5
Meets expectationsOut of 5
Quality Out of 5
burned my pee hole
my pee hole burned following the use of this product.
Reply from CVS Customer Relations Representative
1 month ago
Hi, we are sorry to hear about your experience with the CVS Health Personal Lubricant & Moisturizer. We take customer feedback very seriously and are committed to providing our customers with high quality products. We encourage you to contact us at 1-888-607-4CVS (1-888-607-4287). You can also visit our Online Help page: https://www.cvs.com/help/help_index.jsp.
Regards,
CVS Customer Relations Team
2 users found this review helpful.

Yes, I recommend
Rich
Reviewed 2 months ago
Value Out of 5
Meets expectationsOut of 5
Quality Out of 5
Wow so it's not just me
I grew seriously concerned at how my body reacted to this. There is definitely a very caustic substance in this product. My skin erupted. Everything including my hands has had a reaction. This product is not safe.
Reply from CVS Customer Relations Representative
2 months ago
Hi, we are sorry to hear about your experience with the CVS Health Personal Lubricant & Moisturizer. We take customer feedback very seriously and are committed to providing our customers with high quality products. We encourage you to contact us at 1-888-607-4CVS (1-888-607-4287). You can also visit our Online Help page: https://www.cvs.com/help/help_index.jsp.
Regards,
CVS Customer Relations Team
2 users found this review helpful.

Yes, I recommend
Dawn
Reviewed 2 months ago
Value Out of 5
Meets expectationsOut of 5
Quality Out of 5
Reply from CVS Customer Relations Representative
2 months ago
Hi, we are sorry to hear about your experience with the CVS Health Personal Lubricant & Moisturizer. We take customer feedback very seriously and are committed to providing our customers with high quality products. We encourage you to contact us at 1-888-607-4CVS (1-888-607-4287). You can also visit our Online Help page: https://www.cvs.com/help/help_index.jsp.
Regards,
CVS Customer Relations Team
1 users found this review helpful.

Yes, I recommend
Jason
Reviewed 3 months ago
My penis is on fire!!
I used this product and my penis is on fire!! I’m considering going to hospital. I am embarrassed and apparently I’m not the only one that’s experiencing this pain. You NEED TO STOP SELLING THIS PRODUCT!!!
Reply from CVS Customer Relations Representative
2 months ago
Hi, we are sorry to hear about your experience with the CVS Health Personal Lubricant & Moisturizer. We take customer feedback very seriously and are committed to providing our customers with high quality products. We encourage you to contact us at 1-888-607-4CVS (1-888-607-4287). You can also visit our Online Help page: https://www.cvs.com/help/help_index.jsp.
Regards,
CVS Customer Relations Team
2 users found this review helpful.

Yes, I recommend
Patrick
Reviewed 3 months ago
Value Out of 5
Meets expectationsOut of 5
Quality Out of 5
seriously?! Dangerous and horrific
I’m in so much pain. My skin is so swollen it is cracking and bleeding. This is hours after. And I’m considering going to the ER due to how swollen and how much weeping my penis is doing right now. The surface of my skin looks bubbly as if you poured acid on it. And it feels, as to what I imagine acid would feel like. I am worried this is going to cause permanent damage to my genitals. I demand steps be taken to remediate all of us that have suffered by trying your product. I may sue. Unbelievable
Reply from CVS Customer Relations Representative
3 months ago
Hi, we are sorry to hear about your experience with the CVS Health Personal Lubricant & Moisturizer, 2.5 OZ. We take customer feedback very seriously and are committed to providing our customers with high quality products. We encourage you to contact us at 1-888-607-4CVS (1-888-607-4287). You can also visit our Online Help page: https://www.cvs.com/help/help_index.jsp.
Regards,
CVS Customer Relations Team
2 users found this review helpful.

lexi
Reviewed 3 months ago
BURNS BAD! don't use
product burns bad! i do not recommend. feels like u put jalapeño juice on yourself. cvs needs to take this off the market!!!
Reply from CVS Customer Relations Representative
3 months ago
Hi, we are sorry to hear about your experience with the CVS Health Personal Lubricant & Moisturizer, 2.5 OZ. We take customer feedback very seriously and are committed to providing our customers with high quality products. We encourage you to contact us at 1-888-607-4CVS (1-888-607-4287). You can also visit our Online Help page: https://www.cvs.com/help/help_index.jsp.
Regards,
CVS Customer Relations Team
3 users found this review helpful.

Yes, I recommend
Tara
Reviewed 3 months ago
Meets expectationsOut of 5
Quality Out of 5
Immediate burning sensation
I’ve never experienced anything like this. On contact - within seconds a burning sensatio Ran to bathroom to wash it off. Something is definitely wrong with this product. Needs to be removed from shelves, tested, and reformulated.
Reply from CVS/pharmacy
3 months ago
Hi, we are sorry to hear about your experience with the CVS Health Personal Lubricant & Moisturizer. We take customer feedback very seriously and are committed to providing our customers with high quality products. We encourage you to contact us at 1-888-607-4CVS (1-888-607-4287). You can also visit our Online Help page: https://www.cvs.com/help/help_index.jsp.
Regards,
CVS Customer Relations
2 users found this review helpful.

Yes, I recommend
Reviewed 5 months ago
Value Out of 5
Meets expectationsOut of 5
Quality Out of 5
DO NOT USE (seemingly acidic)
After using this lubricant I noticed mild irritation which quickly turned to intense itching and burning that seemed to last for a week. Initially I thought it must have been something wrong with my clothes so I gave my clothes washer a deep clean. Thinking I’d remedied the issue I again used the lube only to realize the same reaction. At that point I began to think that someone had tampered with the product possibly adding some kind of acidic ingredient. Seeing that so many people are having similar issues with this lubricant my guess is it’s coming from one of the active ingredients added by the manufacture. Not sure what’s causing this reaction but I’m completely sure I will never ever use CVS lube again. With this level of wide spread affliction this situation seems to be ripe for a CLASS ACTION LAWSUIT. I’ve been harmed! STOP SELLING THIS PRODUCT IMMEDIATELY!!!
Reply from CVS/pharmacy
5 months ago
Hi, we are sorry to hear about your experience with the CVS Personal Lubricant & Moisturizer. We take customer feedback very seriously and are committed to providing our customers with high quality products. We encourage you to contact us at 1-888-607-4CVS (1-888-607-4287). You can also visit our Online Help page: https://www.cvs.com/help/help_index.jsp.
Regards,
CVS Customer Relations
7 users found this review helpful.

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Details for CVS Personal Lubricant & Moisturizer

Specifications
Benefit	Moisturizing
Concern	Dryness
Features	Water-based
Form	Lubricants
Product type	Intimate lubricants
Quantity	Single pack

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