Here's how it works
QuickRenew will make sure you're a good candidate for telehealth services by gathering info about your age, location, and eye health history.
Take a couple of quick pictures of your eyes so that the doctor can see if there's any redness or other apparent irritation.
A simple vision test will determine if you're able to see clearly in your current contacts. You'll stand 10 feet from your device and say some letters out loud.
You'll enter your current prescription so the doctor know what to renew. Make sure you have your prescription on your contact box handy.
Here's what you'll need:
A smartphone or computer
Make sure your device has a camera and microphone.
10 feet of space
You'll stand 10 feet from your device and say some letters out loud.
Driver license or credit card
You'll use on of these items to calibrate your screen for the exam.
Your current prescription
You can find this info on your paper prescription or contact lens box.
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Frequently Asked Questions
Is this a real vision exam? Or just an online quiz-sorta test?
It's a real vision exam and your results are reviewed by a board-certified ophthalmologist licensed in your state. If appropriate, they'll issue you a valid prescription you can use to buy contact lenses anywhere in the United States. It does not take the place of a regular comprehensive eye exam.
Does a real eye doctor review my exam?
Yes! The results of your exam will be reviewed by a board-certified ophthalmologist licensed in your state and they will issue your prescription if everything looks good.
What do I need to take an exam/renew my prescription?
You will need a smartphone or computer with a webcam and microphone. A well-lit quiet area with 10 feet of space for the vision test. You will also need to be wearing your current contact lenses and have your current contact lens prescription parameters handy.
Is this the same thing as a comprehensive eye exam?
No. QuickRenew only looks at how well you can see, not the health of your eye; it is not a replacement for a comprehensive eye exam. Even if you feel that your eyes are otherwise healthy, you should still see your eye care provider regularly for a comprehensive eye exam.
Why do I have to give you so many permissions on my phone/browser?
Excellent question! Telehealth services are only available in certain states, so we need to verify your location. The vision test requires microphone access so the doctor can hear a recording of you reading the eye chart. And we need camera access to send the doctor images of your eyes so he/she can check for redness. All information collected is protected under HIPAA regulations.
Do I need to wear my contacts during QuickRenew?
Yes. You will be asked to read some letters on a digital eye chart as part of the exam. This helps the doctor know if your current prescription is still providing you with clear, accurate vision.
Do I need the parameters/details of my current prescription?
Yes. Because this is a prescription renewal service, the doctors need to know what prescription to renew. You can find your parameters on your contact lens box.
Is QuickRenew available in my state?
QuickRenew is currently available in these states. AL Alabama, AR Arkansas, CA California, CO Colorado, CT Connecticut, FL Florida, IL Illinois, IN Indiana, KY Kentucky, MA Massachusetts, MD Maryland, ME Maine, MN Minnesota, MO Missouri, MS Mississippi, MT Montana, NC North Carolina, NE Nebraska, NH New Hampshire, NV Nevada, NY New York, OH Ohio, OK Oklahoma, OR Oregon, PA Pennsylvania, RI Rhode Island, TN Tennessee, TX Texas, UT Utah, VA Virginia, VT Vermont, WA Washington, WI Wisconsin, WY Wyoming.
What if my prescription has expired?
That's what QuickRenew is here for! After taking the exam a licensed ophthalmologist will review your results and renew your prescription.