Customer reviews for L'Oreal Paris Superior Preference Balayage At-Home Highlighting Kit
Color:
Light Brown to Brown
How to get it
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mtldybkrReviewed 10 months agoThe mask turned my hair bright orange
I am so sad, I hate giving bad reviews. I have white grey hair in the front of my head. New haircut revealed dark blonde with grey strands so I thought I would highlight. I bought this kit, highlighted only the back. Used the dark purple mask as directed and my whole head was a bright orange, not unlike our orange tabbly cat. It was the mask that turned my hair orange. I am so so sad that I cannot give a 5 star review`.Reply from lorealparisusa.com10 months agoHi mtldybkr, We are sorry to hear about the experience you had with L'Oreal Superior Preference. Please give us a directly so that we can better assist you @800-631-7358 M-F 9am to 5:30pm EST and use reference #35720723. Please have the product with you when calling.Regards,Consumer Care Center0 users found this review helpful.Originally posted on lorealparisusa.com- Mimimimi75Reviewed 11 months ago
Terrible
My light blond hair turned orange and brown. Followed the instructions exactly. The final toner was a dark brown but the instructions said it would be dark.Reply from lorealparisusa.com10 months agoHi Mimimimi75. We are sorry to hear about the experience you had with L'Oreal Preference Balayage we will be sharing your feedback with our team. If you need assistance please contact us directly @800-631-7358 M-F 9am to 5:30pm EST.Regards,Consumer Care Center0 users found this review helpful.Originally posted on lorealparisusa.com - JchaReviewed 1 year ago
Easy and nice result, more copper then expected
[This review was collected as part of a promotion.] I found the process easy and i like the look but like many other reviewers the result is much more copper than the images, even though my natural color is a dark cool blond. I don't mind but i feel there must be something about the toning mask that is not quite right (color seemed correct before) - perhaps its the wait time? Since many other reviewers had the same experience it would bw appreciated for Loreal to publish an answer which could help other customers. I might try a color gloss in a couple of weeks if i gst tired of the copper look.0 users found this review helpful.Originally posted on lorealparisusa.com - dinhhReviewed 1 year ago
Just fine with it
[This review was collected as part of a promotion.] I takes a lot of time and my hair is not even long, but I'm ok with the result. Smell decents, doesn't stink up my house. But it did not highlight my hair, just looked like I used bleach in the wrong places. And it's difficult to make equal stripes without special plastic cap with holes. You should need someone to help you with your back head area.Reply from Garnier1 year agoHi dinhh, We thank you for sharing your experience using Preference Balayage Medium Brown to Dark Brown. Sorry to hear this was difficult to use. We will be passing your comments along to other team members. We thank you for giving it a try!Regards,Consumer Care Center0 users found this review helpful.Originally posted on influenster.com - CemmReviewed 1 year ago
Toner is too dark and brassy
Product seemed to work fine and was actually happy with the results until I used the toner!! It literally turned my hair reddish brown and darker than it was before. I have no time to fix it now before leaving for vacation. I thought the whole idea of having highlights was to make it lighter. Looks terrible now.Reply from Garnier1 year agoHi Cemm, We are sorry you were not satisfied with the results you achieved with our Preference Balayage Light Blonde to Dark Blonde. We know how disappointing it can be to look forward to a new application of color only to find that your results are not what you expected. Please call L'Oréal @ 800-631-7358 and provide reference # 32844093. We look forward to your call!Regards,Consumer Care Center0 users found this review helpful.Originally posted on lorealparisusa.com - Wanda25Reviewed 1 year ago
Tiger stripes!
My hair went orange! Used exactly as directed and I look like a tiger! Will never buy again! Go to the salon!Reply from Garnier1 year agoHi Wanda25, We are sorry to hear about your experience regarding Preference Balayage Light Blonde to Dark Blonde. We would like to help! Please call L'Oréal @ 800-631-7358 and provide reference # 32795321. We look forward to your call!Regards,Consumer Care Center0 users found this review helpful.Originally posted on lorealparisusa.com - swimmerReviewed 1 year ago
disappointed
Bought this product today, was super excited to try , only to open it and the toner is not included, the box was sealed......Reply from Garnier1 year agoHi swimmer, We are sorry to hear about your experience regarding Preference Balayage Light Blonde to Dark Blonde. We would like to help! Please call L'Oréal @ 800-631-7358 and provide reference # 32805763. We look forward to your call!Regards,Consumer Care Center0 users found this review helpful.Originally posted on lorealparisusa.com - mommyinmakeuplandReviewed 1 year ago
Color result not what I expected
[This review was collected as part of a promotion.] The application process seemed easy but the color result made my hair look orange. I should have keep in longer. I would probable try again. The scent was tolerant.Reply from lorealparisusa.com1 year agoHi mommyinmakeupland, We are sorry to hear Preference Balayage Medium Brown to Dark Brown did not meet your expectations. We take your feedback seriously, and we're truly sorry to hear about your experience. For help to correct this please call L'Oréal @ 800-631-7358. Thanks for giving it a try!Regards,Consumer Care Center0 users found this review helpful.Originally posted on influenster.com
Details for L'Oreal Paris Superior Preference Balayage At-Home Highlighting Kit
| Benefit | Moisturizing |
|---|---|
| Color | Brown |
| Form | Liquid |
| Product type | Hair color |
| Quantity | Single pack |
| Waterproof | No |