DOT Physical Exams in Sudbury, MA at CVS MinuteClinic

How would you rate the cleanliness and appearance of our clinic?

I felt that I was carefully listened to and shown respect.

I felt that I was carefully listened to and shown respect.

At times when I tried to help the provider with being able to visualize my eardrum, she had stated “that’s what I’m doing” or I’ve got it. In a way, it was disregarding my experience with this matter before

Overall rating for my clinic visit with this practitioner

Disappointed unfortunately. I’ve always had very pleasant experiences with the CVS minute clinic, this is my first CVS minute clinic appointment with CVS Hudson Ma

I felt health matters were explained in a way that was easy to understand (i.e., after-visit care, taking medications, addressing my health problems or concerns).

The current epic EMR is wonderful, I really appreciated the feature of it being able to pull my records from other facilities in the care everywhere module.

How would you rate the cleanliness and appearance of our clinic?

Disappointed in the overall care received for my ear fullness. While I was educated on the policy of CVS only using one bottle of water ( no added solution or peroxide ) per ear, there was no attempts to clear out the ear Canal with a stylet, despite having one on the desk unopened. This provider was not able to visualize either eardrum, the initial ear I came in for clinical review is worse and more in pain than when I arrived. By not being able to visualize the eardrum, she could not overall assess the health or bacteria state of the canal. Overall, I’m in more pain, can’t hear and feel worse than I did when I entered. I will be seeking care elsewhere going forward.