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MinuteClinic Virtual Care®

Choose the way you pay.

With every visit you’ll receive:

  • Video visits with a licensed provider in minutes
  • Care for common illnesses, chronic conditions or mental health.
A person consults their health care provider via a telemedicine video call from the comfort of their kitchen. Their hand is on their throat, indicating a sore throat, and they're taking notes with their other hand.

Find care

We offer services at MinuteClinic

All fields are required.

Walk-ins welcome — no appointment necessary!

Why MinuteClinic® Virtual Care?

Get high-quality care

Our MinuteClinic providers can diagnose common illnesses, treat and manage chronic conditions, and address mental health concerns.

Common illnesses

We’re here to diagnose and provide treatment plans for common illnesses. And, if needed, we can recommend over-the-counter products or prescribe medicine. Common illnesses seen include:

  • Coughs, colds, flu or sore throats
  • Stomach and digestive issues
  • Select infections, such as ear, sinus and urinary tract infections

Common illness availability

24/7 and on holidays

A woman looks at her cell phone screen as she sits on her sofa.

Chronic conditions

Need help managing your chronic conditions? See us during clinic hours for help with:

  • Allergy symptoms and testing 
  • Chronic disease management (diabetes, hypertension, thyroid, etc.)

 

A CVS primary care provider talks to a patient in a telehealth meeting.

Mental health

We’re here for you. When you’re ready, schedule a Virtual Care visit (often the same day) with a licensed therapist of your choice to help manage:

  • Anxiety
  • Depression
  • Stress

Mental health availability
Seven days a week from 8:00 AM to 7:30 PM.*

Available in select states.*

A patient sitting on a sofa talks to a mental health provider on her laptop.
Two people review health care pricing and insurance information on a smartphone.

Affordable prices and insurance coverage

How to pay

Choose the payment option that works best for you. Select $89 cash pay for your Virtual Visit or use your insurance. You can also use your health savings account (HSA) or flexible spending account (FSA) card for eligible visits.

What we treat

  • Common illnesses and minor injuries
  • Urinary tract infections (UTIs)
  • Medication refills
  • And more

Find a provider now

Our providers are here for you 24/7 and on holidays. Credit, debit, FSA, HSA and most insurance accepted. Do not use Virtual Care for emergencies (like chest pain or difficulty breathing). Dial 911 immediately.

A CVS primary care provider smiles, within a CVS heart shape.

How it works

Schedule time with a provider

Tell us about yourself and your reason for visiting. We’ll make sure you can use our Virtual Care service. Then, you can schedule time with a provider who can see you within minutes.

Schedule care
A CVS primary care provider smiles in an examination room.

Talk to your provider about your concerns

When creating an appointment, select the reason for your visit and include any extra details, it’s helpful to be as specific as possible. When it’s time for your visit we’ll email and text a link to join the Virtual Care visit. You can use your computer, phone or tablet.

A parent and child look at a laptop screen together.

Get a treatment plan

Your provider will work with you to understand your concerns and give you care options to treat your diagnosis, including writing a prescription if medically necessary.

A patient holds a cell phone where a provider is visible on-screen while looking at a prescription information sheet in their other hand.
Illustration of medical records available in a health dashboard.

Find all the information from your past visits, including medical records, in your health dashboard.

Go to your health dashboard

General questions

Virtual Care allows you to communicate with a provider in a video meeting on your computer, phone or tablet. It's also called telehealth, telemedicine or video visits.

Tell us about your symptoms, mental health or medical concerns during your virtual visit. We can recommend a path forward. Our providers can write prescriptions and give you care options in a treatment plan.

Virtual Care should not be used while driving.

Virtual Care cannot be used for all medical issues, such as the following:

  • When you can only be assessed by a provider in person or in a medical emergency
  • When you suspect a broken bone or have been wounded and might need stitches or surgery
  • When a sensitive area (e.g., genitals) needs to be examined

Get emergency medical care by calling 911. If you are thinking about harming yourself or attempting suicide, seek help right away. Call 911 or 988 for the Suicide & Crisis Lifeline.

If you need an in-person service, come see us at a MinuteClinic (available in select states).

Schedule an in-person visit

If you need a translator during your visit, we’ll be happy to give you one. When you get on your call, just ask your provider. We offer translation services for 200+ languages.

MinuteClinic Virtual Care™ and services are HIPAA compliant. We follow strict patient and provider confidentiality agreements to keep your personal information safe. All connections are secure. Your visit is never recorded: neither audio nor video. Review our terms of use and privacy policy for more information.

MyChart is a secure patient portal that gives you access to portions of your medical records. When you use Virtual Care, you will receive an email with information for how to access your records using your health dashboard with additional ability to see clinical information in MyChart.

Insurance questions

We accept some insurance plans — including some Medicaid/Medicare plans.

You can also pay with credit, debit, federal spending account (FSA) or health savings account (HSA) cards.

After we ask about your medical concerns, we take your insurance info and check if you're eligible. If you are not, we'll estimate the out-of-pocket cost for you.

Neither insurance nor a health care plan is required. You can pay out-of-pocket by using a credit, debit, federal spending account (FSA) or health savings account (HSA) cards.

For mental health, you can use your employee assistance program (EAP) benefits.

MinuteClinic Virtual Care offers simple, upfront pricing:

You can also choose to use your insurance if that works better for you. Final cost may vary based on the service you receive.

Book virtual care

Provider questions

Yes. If we prescribe medicine, we'll send it to the pharmacy of your choice. Please note that we cannot prescribe certain medications, such as controlled substances, narcotics, pain medications or sample medications.

It's important to understand the rights that you're entitled to as a patient. That's why we've made them readily available for you.

Notice of Patient Rights

Notice of Patient Rights Arizona

Notice of Patient Rights New Hampshire

Yes. You'll be speaking with our board-certified nurse practitioners (NP) and physician associates (PA) or with a licensed therapist.

Visit questions

To ensure your visit goes as smoothly as possible:

  • Find a private space with good lighting.
  • If in a car, ensure your vehicle is in park. Virtual care should not be used while driving.
  • Make sure your device is connected to a strong and stable internet connection.
  • Have your health information ready, including your government-issued identification card, insurance card,* and a list of any allergies or medications you are taking.

You can schedule to visit with a licensed therapist from from any of these states* and Washington, D.C.:

  • Alabama
  • Alaska
  • Arizona
  • Arkansas
  • California
  • Colorado
  • Connecticut
  • Delaware
  • Florida
  • Georgia
  • Hawaii
  • Idaho
  • Illinois
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Louisiana
  • Maine
  • Maryland
  • Michigan
  • Minnesota
  • Mississippi
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Hampshire
  • New Jersey
  • New Mexico
  • New York
  • North Carolina
  • North Dakota
  • Ohio
  • Oklahoma
  • Oregon
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • South Dakota
  • Tennessee
  • Texas
  • Utah
  • Vermont
  • Virginia
  • Washington
  • West Virginia
  • Wisconsin
  • Wyoming

Mental health hours

Seven days a week from 8:00 AM to 7:30 PM.

After signing up, the next provider can typically see you within minutes for general medical visits.

To see a mental health therapist, you'll schedule a visit within therapy office hours. You can schedule the same day if the provider is available.

Thank you so much for telling us when you cannot make it. You can cancel from the email or text we send to confirm your visit.

  • Our virtual care medical visits are currently available for adults and children 18 months and older.
  • If the medical visit is for a minor, both the minor and a parent or guardian must be present during the visit.
  • For mental health visits, patients must be 18 years or older.
  • Age restrictions may apply for certain services and specific states

If you are disconnected, the provider will attempt to connect with you again. If we cannot reconnect, schedule another visit when you can. You are not charged for a visit until we give you a treatment plan.

A CVS primary care provider listens to a small child's heartbeat with a stethoscope while their mother draws their attention.

Have other concerns?

Do you have a concern we cannot address through telemedicine? Come see us for an office visit at MinuteClinic.

Schedule an in-person visit

Patient code of conduct

A woman smiles at someone she is interacting with on her laptop screen.

Let’s make this a safe experience

Please treat staff with kindness and respect. We do not tolerate:

  • Offensive comments
  • Yelling
  • Threats of harm
  • Sexual words or acts
  • Uploading inappropriate images
  • Photographing or recording the virtual visit

Thank you for helping everyone feel comfortable

Anyone who exhibits unsafe or disrespectful behavior may have their visit terminated and may be reported to the authorities. The practice reserves the right to decline to treat patients in future visits if they exhibit this kind of behavior.

Related pages

  • *FOR $89 CASH PAY: Cash pay rate only. Should you wish to use your insurance, alternate rates may apply. If using cash, the amount will not be applied to your insurance deductible or submitted to your insurance company. Not available to patients enrolled in Medicare or Medicaid.

  • *FOR 24/7 AND ON HOLIDAYS AVAILABILITY: Virtual Care services are generally available from 8:00 AM to 7:30 PM seven days a week. Exact hours vary by provider and location.

  • *FOR $29/VISIT CLAIM: $29 cash pay visit covers weight loss related consultation only; Price of labs not included.

  • *FOR INSURANCE CARD: Insurance is not required to schedule a virtual visit. But if using insurance, you’ll be required to show your insurance card to the provider during the virtual visit.

  • *FOR ANY OF THESE STATES: You can schedule to visit with a mental health therapist from any of these states and Washington, D.C.: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming. Mental health services are available seven days a week, 8:00 AM to 7:30 PM.

Book virtual care