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MinuteClinic Virtual Care™

Visit with a licensed provider over video in minutes. We’re here to help you with your common illnesses, chronic conditions and mental health.

A CVS virtual care provider on a laptop screen that a patient looks at.

Why MinuteClinic Virtual Care?

  • Pictogram of a MinuteClinic and a virtual care provider on a cell phone screen.

    Convenience

    Whether you are traveling or at home, you can get Virtual Care within minutes. We’re here 24/7 and on holidays* across the U.S.

  • Pictogram of an open hand beneath a CVS heart.

    Quality service

    Our licensed MinuteClinic® providers have the clinical expertise to help with your concerns. Our providers practice general family medicine and our licensed therapists specialize in mental health.

  • Pictogram of currency with a CVS heart and an arrow pointing down.

    Affordable care

    You can get affordable health care quickly from the comfort of your home. We accept credit, debit, flexible spending accounts (FSA) and health savings accounts (HSA) as well as most insurance.

Get high-quality care

Our MinuteClinic providers can diagnose common illnesses, treat and manage chronic conditions and address mental health concerns.

Common illnesses

We’re here to diagnose and provide treatment plans for common illnesses. And, if needed, we can recommend over-the-counter products or prescribe medicine. Common illnesses seen include:

  • Coughs, colds, flu or strep
  • Stomach and digestive issues
  • Infections (ear, sinus, UTI)

Common illness availability
24/7 and on holidays*

A woman looks at her cell phone screen as she sits on her sofa.

Chronic conditions

Need help managing your chronic conditions? See us during clinic hours for help with:

  • Allergy symptoms & testing 
  • Chronic disease management (diabetes, thyroid, hypertension, etc.)

Chronic conditions availability
Mon. to Fri. 8:30 AM to 5 PM
Sat. 9 AM to 3:30 PM
Sun. 10 AM to 3:30 PM

A CVS primary care provider talks to a patient in a telehealth meeting.

Mental health

We’re here for you. When you’re ready, schedule a video visit (often same day) with a licensed therapist of your choice to help manage:

  • Stress
  • Anxiety 
  • Depression

Mental health availability
7 days a week, 7 AM to 7:30 PM

Available in select states*

A patient sitting on a sofa talks to a mental health provider on her laptop.

Find a provider now

Our providers are here for you 24/7 and on holidays.* Credit, debit, FSA, HSA and most insurance accepted. Do not use Virtual Care for emergencies (like chest pain or difficulty breathing). Dial 911 immediately.

A CVS primary care provider smiles, within a CVS heart shape.

How it works

Get matched with a provider

Let us know about yourself, your reason for visiting and how you’d like to pay. We’ll make sure you can use our telehealth service. Then we’ll match you with a provider who can see you within minutes.

A CVS primary care provider smiles in an examination room.

Talk to your provider about your concerns

When creating an appointment, select the reason for your visit and include any extra details. It’s helpful to be as specific as possible. You can upload and share an appropriate photo of your concern if you’d like. When the provider is ready, we’ll email and text a link to join the video visit. You can use your phone, tablet or computer.

A parent and child look at a laptop screen together.

Get a treatment plan

Your provider will work with you to understand your concerns and give you care options to treat your diagnosis, including writing a prescription if medically necessary.

A patient holds a cell phone where a provider is visible on-screen while looking at a prescription information sheet in their other hand.
A couple at a kitchen counter look at a cell phone screen together.

Affordable prices and insurance coverage

We offer affordable self-pay options and accept most insurance. To be sure you’re covered, contact your plan.

Affordable out-of-pocket care
If you cannot or do not use insurance, we charge these affordable prices*

Common illnesses and chronic conditions
Maximum out-of-pocket (often lower with insurance)

$59 to $119

Mental health
Maximum out-of-pocket (often lower with insurance)
$89 to $129

Does your health plan cover CVS® virtual care? Go to CVS virtual care.

Pictogram of a laptop with the CVS heart.

Find all the information from your past visits, including medical records, in your health dashboard.

 

Go to your health dashboard

General questions

Virtual care allows you to communicate with a provider in a video meeting on your computer, tablet or phone. It's also called telehealth, telemedicine or video visits.

Tell us about your symptoms, mental health or medical concerns during our virtual visit. We can recommend a path forward. Our providers can write prescriptions and give you care options in a treatment plan.

Virtual care should not be used while driving.

Virtual care cannot be used for all medical issues, such as:

  • When you can only be assessed by a provider in person or in a medical emergency
  • When you suspect a broken bone or have been wounded and might need stitches or surgery
  • When a sensitive area (e.g., genitals) needs to be examined

Get emergency medical care by calling 911. If you are thinking about harming yourself or attempting suicide, seek help right away. Call 911 or 988 for the Suicide & Crisis Lifeline.

If you need an in-person service, come see us at a MinuteClinic, available in select states.

Schedule an in-person visit

If you need a translator during your visit, we'll be happy to give you one. When you get on your call, just ask your provider. We offer translation services for 41 languages.

MinuteClinic Virtual CareTM registration and services are HIPAA compliant. We follow strict patient and provider confidentiality agreements to keep your personal information safe. All connections are secure. Your visit is never recorded: neither audio nor video. Review our Terms of use and privacy policy for more information.

MyChart is a secure patient portal that gives you access to portions of your medical records. When you use virtual care, you will receive an email with information for how to access your records using the MyChart portal.

Insurance questions

We accept some insurance plans — including some Medicaid/Medicare plans.

You can also pay with credit, debit, federal spending account (FSA) or health savings account (HSA) cards.

After we ask about your medical concerns, we take your insurance info and check if you're eligible. If you are not, we'll estimate the out-of-pocket cost for you.

Neither insurance nor a health care plan is required. You can pay out-of-pocket by using a credit, debit, federal spending account (FSA) or health savings account (HSA) cards.

For mental health, you can use your employee assistance program (EAP) benefits.

Provider questions

Yes. If we prescribe medicine, we'll send it to the pharmacy of your choice. Please note that we cannot prescribe certain medications, such as narcotics, controlled substances, pain medications or sample medications.

It's important to understand the rights that you're entitled to as a patient. That's why we've made them readily available for you.

Notice of Patient Rights

Notice of Patient Rights Arizona

Notice of Patient Rights New Hampshire

Yes. You'll be speaking with our board-certified nurse practitioners (NP) and physician associates (PA) or with a licensed therapist.

Visit questions

To ensure your visit goes as smoothly as possible:

  • Find a private space with good lighting.
  • If in a car, ensure your vehicle is in park. Virtual care should not be used while driving.
  • Make sure your device is connected to a strong and stable internet connection.
  • Have your health information ready, including your ID, insurance card*, and a list of any allergies or medications you are taking.

*Insurance is not required to schedule a virtual visit. But if using insurance, you’ll be required to show your insurance card to the provider during the virtual visit.

You can schedule to visit with a mental health therapist from any of these states and Washington, D.C.*:

  1. Alabama
  2. Arizona
  3. California
  4. Connecticut
  5. Colorado
  6. District of Columbia
  7. Florida
  8. Georgia
  9. Illinois
  10. Indiana
  11. Iowa
  12. Kansas
  13. Maine
  14. Maryland
  15. Michigan
  16. Minnesota
  17. Missouri
  18. Montana
  19. Nevada
  20. New Jersey
  21. New Mexico
  22. New York
  23. North Carolina
  24. Ohio
  25. Oklahoma
  26. Pennsylvania
  27. Rhode Island
  28. South Carolina
  29. South Dakota
  30. Tennessee
  31. Texas
  32. Utah
  33. Virginia
  34. Washington
  35. Wisconsin

Mental health hours

7 days a week, 7:00 AM to 7:30 PM

After signing up, the next provider can typically see you within minutes for general medical visits.

To see a mental health therapist, you'll schedule a visit within therapy office hours. You can schedule the same day if the provider is available.

Thank you so much for telling us when you cannot make it. You can cancel from the email or text we send to confirm your visit.

  • Our virtual care medical visits are currently available for adults and children 18 months and older.
  • If the medical visit is for a minor, both the minor and a parent or guardian must be present during the visit.
  • For mental health visits, patients must be 18 years or older.
  • Age restrictions may apply for certain services and specific states

If you are disconnected, the provider will attempt to connect with you again. If we cannot reconnect, schedule another visit when you can. You are not charged for a visit until we give you a treatment plan.

A CVS primary care provider listens to a small child's heartbeat with a stethoscope while their mother draws their attention.

Have other concerns?

Do you have a concern we cannot address through telemedicine? Come see us for an office visit at MinuteClinic.

Schedule an in-person visit

Patient code of conduct

A woman smiles at someone she is interacting with on her laptop screen.

Let’s make this a safe experience

Please treat staff with kindness and respect. We do not tolerate:

  • Offensive comments
  • Yelling
  • Threats of harm
  • Sexual words or acts
  • Uploading inappropriate images
  • Photographing or recording the virtual visit

Thank you for helping everyone feel comfortable

Anyone who exhibits unsafe or disrespectful behavior may have their visit terminated and may be reported to the authorities. The practice reserves the right to decline to treat patients in future visits if they exhibit this kind of behavior.

  • *FOR 24/7 and on holidays: Insurance or provider limitations might apply for services and 24/7 availability.

  • *FOR charge these affordable prices: Costs may vary based on the complexity of your case.

  • *FOR AVAILABLE IN SELECT STATES: You can schedule to visit with a mental health therapist from any of these states and Washington, D.C.: Alabama, Arizona, California, Connecticut, Colorado, District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Maine, Maryland, Michigan, Minnesota, Missouri, Montana, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin. Mental health services are available 7 days a week, 7:00 AM to 7:30 PM.