COVID Antibody Testing in Manassas, VA

How would you rate the cleanliness and appearance of our clinic?

Overall rating for my clinic visit with this practitioner

Very disappointing. Definitely felt this practitioner had no interest in actually helping people, and would literally rather do nothing than take a sick patient. You have no one waiting at all (other than the patient that was gone by 9:10AM, I was there at 8:55AM and no one else arrived before 9:30AM), and still are unwilling to accept a walk-in? Clearly there were cancellations if it was so full. I've used Minute Clinic many times in the past, often with appointments and often as a walk-in, and usually there are waits at this location, so having a totally empty waiting room was (I thought) a great piece of luck! My husband was leaving for work by 10AM, and I had a small window of time to see a doctor while he could watch the kids. Just extremely disappointed in this practitioner.

I felt health matters were explained in a way that was easy to understand (i.e., after-visit care, taking medications, addressing my health problems or concerns).

Practitioner didn't care to see a patient, even when the place was empty.

I felt that I was carefully listened to and shown respect.

Definitely not. I couldn't make an appointment online so I thought perhaps it was because the clinic wasn't open yet (early AM). I arrived at 8:55am (the Minute Clinic clock was running a few minutes fast, and said almost 9). There was only one person there, and they were taken right away. I tried to make an appointment, and it said it was full. All locations near me were full the entire day. I thought perhaps I was doing something wrong. The practitioner came out and I asked if they accepted walk-ins, and she said yes if they weren't full. I said it said it was full, and she asked if I tried tomorrow. I said not yet, because I needed to be seen today. She said I should go to an urgent care place. I said I was confused because I thought Minute Clinic took walk-ins, and why asked why you can't take walk-ins even when you don't have patients? She said, "I'm WITH a patient" extremely rudely and left. She finished with that patient a few minutes later, and clearly had no one else there. No one in waiting room at all. I had to shop for medicine around there, so waited while I shopped, tried to schedule again since it was empty, tried to schedule for next day (no appointments anywhere, either). I said that there weren't any appointments for tomorrow, either, and she didn't respond. I finished my shopping (during which time she flattened boxes, and did very little else since she had no patients). Just shocking that she wouldn't take a walk-in when she had no one else. There was at least 20 minutes before anyone else even came to try to sign up (not sure if they had an appointment or were a walk-in trying to get one).