ExtraCare® and ExtraBucks Rewards® FAQs

In order to access your ExtraCare® account online, you will need to attach your ExtraCare® card to your online account. Sign in and click on ExtraCare® at the top of the page. On the right you will see a link to Attach your Card Now . After you have completed these steps you can update your account at any time. If you are unable to attach your card, or have related issues, please call (800) SHOP CVS (746-7287) and ask a representative to verify that we have your current ExtraCare® information on file. If the information is not current, the representative will be happy to update it for you

We can transfer the balances from your lost card to a new card and mail the card to you. It takes 3-4 weeks to arrive by mail. Call (800) SHOP CVS (746-7287), and a representative will be happy to assist you

First, check to see if your ExtraBucks Rewards® coupon has expired. As long as the coupon has not gone beyond its expiration date, you can use it for online or in-store nonprescription purchases. Expired coupons cannot be reissued; they must be used before their expiration date. Likewise, circular bucks can only be used for in-store purchases and must be used before their expiration date. If you continue to have issues call (800) SHOP CVS (746-7287), and a representative will be happy to assist you.

To print your coupons for in-store purchases, begin by signing in to your account. After you sign in, go to the ExtraCare® page and click on the Current Rewards tab. Click on the reward description for your printable coupon. Remember to check the expiration date to make sure your coupon hasn't expired. To use your rewards or coupons for an online order, click on the Coupons/ExtraCare Rewards® button in your Shopping Cart to apply rewards and coupons to your order