Walk in Flu Shots in Elkridge, MD at CVS MinuteClinic

How would you rate the cleanliness and appearance of our clinic?

I felt that I was carefully listened to and shown respect.

LPN at Sykesville location was awful. I hadt tested positive for COVID (was vaxd & boosted). Sore throat was unbearable and I had heard earlier in the day about a friend who had tested positive for both COVID and strep. Wanted to rule strep out. Scheduled Minute Clinic appointment online and advised about positive test. I was scheduled immediately and wore n95 & used hand sanitizer. As soon as LPN heard I was COVID positive and worried about strep throat, and before she asked me for any other information about symptoms, exposure, or whether I work with kids, she "guaranteed" that it wasn't strep. When I said I hoped she was right but wanted to rule it out, she again insisted that it wasn't strep. Then finally she asked me about working with kids- which I don't-- and feeling even more sure of her diagnosis, without looking at my throat or so much as taking my temp, once more insisted it wasn't strep. Exasperated, I noted that I have had strep in the past as an adult that felt like my current symptoms-- despite not working with kids-- and that she can't really "guarantee" that I don't have it without at least looking at my throat or taking a culture. At this point, she returned to her screen shaking her head, as if I was an unbelievable idiot and horrific annoyance to her. When I called her out on the head shaking, explaining that I just wanted to rule it out, she began to argue with me about how I was putting them at risk, etc. My throat was killing me, I felt awful, had driven myself over for the strep test, and she's resentful because I want to rule out a secondary infection? I'm very sorry-- but what risk did she think she signing onto as a nurse in a community Minute Clinic during a pandemic?? The NP who checked my throat was respectful and and professional. I suggest that CVS provide some professionalism training to this LPN before she mis-advises a customer on a medical issue at worst-- and/or makes a sick customer feel worse, as she did in my case. Would have given 0 stars but for the professionalism of the NP.

I felt health matters were explained in a way that was easy to understand (i.e., after-visit care, taking medications, addressing my health problems or concerns).