Walk in Flu Shots in Springfield, MO at CVS MinuteClinic

We came in for Covid tests. Outside the building there are signs that say to “wait in your car and wait for our call if you have a Covid test scheduled”. So that’s what we did, but after waiting past our appointment I went inside to ask. The minute clinic provider was wiping down the kiosk so I asked her if I was in the right place. She seemed extremely annoyed with me and said “The outside testing area has been closed for months, I don’t understand why you thought to wait there. I’m not sure if you’re scheduled, I have a ton of people to see. Is your name on the board? Yes? Then yeah you’re probably in the right place.” The interaction was so rude and I was caught off guard. I was not trying to rush her, I was just simply confused with the multiple different directions. After waiting a bit, she came back out and hands me a Q-tip. No directions were given, and then she just stared at me. She then said, “well you know what to do right? Or do you really need me to do it for you? It goes in your nose.” This whole interaction and test was done in the waiting area in front of strangers. I have never felt so embarrassed. She did not explain what I needed to do to accurately test, and then when she took my drivers license she left for over 30 minutes without returning it or telling me what to do next. This is so unsafe considering I could possibly have Covid and she’s making me wait next to other patients. She was extremely rude and complained to multiple patients that she was too busy. Everyone was extremely polite and understanding towards her but she still was rude with myself and others waiting.

We thought nurse was very friendly and nice.

She was great! She is very efficient and thorough. Took care of me and my family and explains everything she does. We will definitely be back.

Love this clinic! Excellent all around!

I cant say enough good things about nurse practitioner. She is an expert at her job and takes care of all my medical needs every time I come and see her. Even when there was a line of people waiting to be seen, I honestly didnt have to wait that long. She is so efficient and she is the best! Thank you!

She was amazing. She was kind and timely and made me feel very comfortable.

Love minute clinic friendly and very convient

I have always received professional medical care at this clinic in a very timely manner. The NP cares about my health and listens carefully to my concerns.

I was provided excellent medical service at this MinuteClinic. There was no wait time.

The nurse practitioner was the best. Kind. Compassionate. Smart. It was obvious that she wanted my antibody test to come back positive (almost as much as me!) I hope the next time I need a great nurse practitioner for care, she is there ?

Everything was great, and a very caring environment.

The practitioner didn’t rush thru my visit. She took the time to answer my questions and explained the recommended treatment. Very personable as well. I will definitely use this clinic in the future.

Nothing everything was Great

She was our practitioner, and she was absolutely wonderful. She was very kind and thorough. I really enjoyed her sweet personality.

NP was great!

Excellent service

The attending was wonderfully helpful, attentive, and understanding. I was thoroughly impressed by her bedside manner.

My second visit in 2 years. Always a very professional staff.

Wonderful experience, so thankful for this clinic and provider.

I forgot the practitioners name but she was very knowledgeable and worked quickly