Get the treatment you may need from licensed clinicians
MinuteClinic offers in-person and Virtual Care seven days a week for both COVID-19 and flu symptoms.
Read below to decide if our process for COVID-19 or flu treatment* is right for you. If you’re not sure where to start, take our pre-treatment survey.
Patients can schedule an over-the-phone assessment with a CVS pharmacist by visiting CVS.com® or using the CVS Pharmacy app. Based on the (CDC) guidelines, our digital screener can help determine patient eligibility for clinical assessment and potential prescribing by a pharmacist. If for any reason a patient is deemed ineligible for a pharmacist consultation, they may be referred to a MinuteClinic® medical clinic or to a PCP. Eligible patients who receive a pharmacist assessment and prescription for flu treatment may have the prescription filled at the CVS Pharmacy location or another pharmacy of their choice. Patients must meet all eligibility requirements as defined by the CDC, and not all pharmacist assessments will result in a prescription. The cost for patients who are seeking assessment and treatment by a CVS pharmacist is $40, which is collected via credit or debit card at the time of scheduling. Patients may also use health savings account (HSA) or flexible spending account (FSA) funds to pay for the assessment. Cost for the medication will be dependent on insurance coverage. A covered assessment may be available from other providers.
Eligible patients may seek a prescription from a pharmacist by first completing the digital eligibility screener on CVS.com or via the CVS Pharmacy app. Patients will be asked screening questions to help determine eligibility. After completing the screener, if you are eligible, you can then schedule an over-the-phone assessment with a CVS pharmacist, who can prescribe an antiviral medication if one is appropriate.
Patients are encouraged to use our digital eligibility screener on CVS.com or via the CVS Pharmacy app to make an appointment for an over-the-phone consultation. If a flu positive patient seeks an assessment within a retail pharmacy location, they will be sent a text message with a link to the digital eligibility form and asked to complete it outside of the building.
Not all patients are eligible to have a flu treatment prescribed to them by a pharmacist. Our eligibility screener will help determine patient eligibility.
Patients who meet the eligibility criteria of the digital screener — and who opt to seek clinical assessment and treatment for flu from a CVS pharmacist — are responsible for an upfront payment of $40, which is collected via credit or debit card at the time of scheduling. Patients may also use HSA or FSA funds to pay for the assessment. We’re working to add payer partners for this pharmacist-provided care. Patients are encouraged to check with their health insurance plan to determine coverage. Cost for the medication will depend on patient’s insurance coverage. Payment is for the clinical assessment from a pharmacist, and not all assessments may result in a prescription depending on clinical eligibility. A covered assessment may be available from other providers.
Unfortunately, patient care services provided by pharmacists are not covered by Medicare or certain state Medicaid plans, and we are unable to bill for these services. Patients who seek flu assessment and treatment by a CVS pharmacist will be provided with links to providers that can provide the service to the patient. Therefore, patients seeking flu assessment and treatment by a CVS pharmacist will have to pay for this service out of pocket. The fee, like those charged for other medical visits, covers the time spent reviewing the patient’s medical record, consulting with the patient and the patient’s health care team (if needed), and documenting the visit information in the patient’s medical chart. We are working with health insurers and third-party payers to determine if they will cover this service as we expand the offering to additional CVS Pharmacy locations. In recent years, pharmacists’ clinical ability has been recognized, leading states to increase patient access to care through pharmacy services. For example, in certain states, CVS pharmacists may evaluate patients and prescribe hormonal contraceptives for a fee. Scenarios like these give pharmacists the opportunity to further practice at the top of their training and education and to be reimbursed for this important clinical work.
This assessment fee is similar to the fee charged for other medical visits. This fee covers the clinical time spent reviewing the patient’s medical record, consulting with the patient’s health care team (if needed), and documenting visit information in the patient’s medical chart. CVS Health is committed to providing safe, high-quality care that meets clinical prescribing guidelines. Prescriptions are not guaranteed and are only provided if clinically appropriate. Assessment fees are eligible for HSA and FSA funds. At this time, CVS Health is working to expand health plan coverage for pharmacist-provided care. A covered assessment may be available from other providers.
*FOR TREATMENT ELIGIBILITY: Patients must meet all eligibility requirements as defined by the Food and Drug Administration (FDA), and not all pharmacist assessments will result in a prescription. For more information, visit https://www.fda.gov/media/155052/download. If ineligible, you will be referred to your primary care physician (PCP) or you can visit a local MinuteClinic® location for further evaluation.
*FOR PHARMACIST ASSESSMENT: Depending on coverage, cost for the pharmacist assessment may vary. You may check with your insurance to confirm coverage. Payment information will be collected at the time of scheduling. Patients may choose to use health savings account (HSA) funds or flexible spending account (FSA).
*FOR PAXLOVID PRESCRIPTION BY PHARMACIST: Available at all CVS Pharmacy® locations, except those in New Hampshire. Prescriptions can also be sent to other pharmacies for fulfillment. Other licensed pharmacists may be able to prescribe and dispense Paxlovid, so you may have the option to visit other pharmacies for treatment.
*FOR MEDICAID MEMBERS: Medicaid beneficiaries currently are not eligible for CVS® pharmacist assessment. Medicaid beneficiaries should visit their primary care physician (PCP) or participating provider.