The minute clinic was so wonderful. First of all, it was so easy to get an appointment next-day, or even same-day if the timing worked. I got there early and my provider was able to see me early! She was very nice, understanding, and I appreciated her thoroughness. I was stressed and she was able to comfort me and I felt reassured that we would come to a solution for my problem. I believe that her name is The Provider, so I would like to shout her out. I also had been to MedStar Urgent Care Capitol Hill a few days prior and they were not able to solve my problem, so I was feeling extra stressed about the situation. The Provider was very understanding, and as I mentioned, much more thorough than my provider at MedStar. This was my first time at minute clinic and it will now be my go-to for when I need urgent or last-minute medical care. I would like to say though that I was frustrated with the lack of ability to directly contact my provider with questions after getting test results. Going through the customer service phone line was very frustrating and I was not able to message her either on the website. Other medical providers I have been to always allow me to send a message through a portal after receiving test results. Especially after receiving a positive test, I was stressed and wanted to talk to her. I did not receive a phone call until 11 hours after receiving the positive test, so it was a stressful day.

The nurse practitioner was straightforward and helpful.

Quick, efficient, accurate service

I was seen by The Provider. Although I hadn’t made an appointment, she asked me if I could wait 30-40 minutes, and I answered that I could. She seemed well-informed. A urine sample confirmed that I had a UTI, and she prescribed Sulfamethoxazole to treat it while a culture is done. Since this Minute Clinic is in the same CVS I use, I was able to wait while the prescription was filled. Since I live nearby—and my long-term internist recently moved out of Washington, DC and I haven’t found a new internist yet—it was great to have a medical facility nearby that I could use.

Once I was seen it was an efficient visit but I did wait 45 minutes beyond my appointment time

it was easy to make an appointment, and the nurse was very good and provided what i hope will be a solution. the pharmacy immediately supplied the meds she prescribed. the only thing that would have been better was a specialist with specialized equipment, but i could not realistically expect that.

Quick, diagnosed, meds, on my way

As an older overseas traveller, I was in distress as I found myself short of required medication. I would like to say that the treatment I received from The Provider at the Du Pont Circle CVS was exceptional. Providerrdon was professional and reassuring, quickly setting about finding a solution, which she did. Providerrdon is a credit to herself, the medical profession and a top quality representative of your organisation. I am grateful for all her efforts which got me back on track.

Overall, I'm satisfied with my experience because I ended up with the care I needed. It was clear the person I was seeing was new, and a bit unsure of herself. She really relied on the computer, barely looked at me when asking questions, very focused instead on clicking boxes on the computer. I felt at times she was looking to me for direction which was a little frustrating.

The nurse was really kind and understanding and instantly made me feel comfortable.