DOT Physical Exams in Columbus, IN at CVS MinuteClinic

How would you rate the cleanliness and appearance of our clinic?

I felt that I was carefully listened to and shown respect.

I felt health matters were explained in a way that was easy to understand (i.e., after-visit care, taking medications, addressing my health problems or concerns).

Overall rating for my clinic visit with this practitioner

How would you rate the cleanliness and appearance of our clinic?

Bathrooms are terrible.

I felt that I was carefully listened to and shown respect.

Thank goodness for the Nurse Practitioner and the nurses. I waited for a while for my appointment and the other NP came out of an empty locker room to yell at the staff in the adjacent room that was clearly on the phone getting help with an issue. Then that NP proceeded to just leave while I was sitting there waiting for my appointment. I was not assigned to a specific person, but the clinic. Very confused about her terrible attitude and just snarkily leaving.

I felt health matters were explained in a way that was easy to understand (i.e., after-visit care, taking medications, addressing my health problems or concerns).

Nurses and [...] were excellent.

Overall rating for my clinic visit with this practitioner

Pam is fantastic and grateful she helped me. Again, the other lady just sat alone in a room and made me wait on the staff who were clearly working. She came outside and locked her room, yelled at the staff in other room and left. All the while a patient is outside. Absolutely shocking to see a physician act in such a manner. I would not want to come to this clinic if she was the only one there.

Overall rating for my clinic visit with this practitioner

Thankful I do not have to visit here to see this np again was standoffish, stern with staff who were trying to assist our group, and frankly bad at patient care. Glad our appointment was quick and mainly interacted with nurses, as we could not be around that practitioner for a long period of time.

I felt health matters were explained in a way that was easy to understand (i.e., after-visit care, taking medications, addressing my health problems or concerns).

Nurses did a fantastic job answering questions and explaining procedure. Very knowledgeable and personable.

I felt that I was carefully listened to and shown respect.

Thankful for the nurses’ assistance as a group of us were walk ins before deploying to base camp. They are the only reason we ALL got through the appointments. The physician staff in lab coat kept hiding in the other room throughout our group being served and seemed irate, uncomfortable, and not personable. At one point we overheard her (Michal maybe?) questioning why nurses were even taking walk ins when in that whole time she only saw one individual briefly which concluded when we arrived to do walk ins.

How would you rate the cleanliness and appearance of our clinic?

Poor choice of facility on CVS’ part. Why on earth should I see a nurse, pharmacist, staff, customers, and sick patients using the same disgusting bathrooms?

Overall rating for my clinic visit with this practitioner

Personally do not know how anyone could find the practitioner helpful or kind. The patient care was awful. I feel so bad for the nurses that were at the clinic. While I was waiting, the NP was possessive of the clinic space by locking herself into rooms and making the nurses stay away from her. It was very uncomfortable to watch as that is very strange behavior for any worker let alone one in patient care. How is such hostile behavior and clear objection to walk in appointments and nursing staff tolerated by CVS from a practitioner?

I felt health matters were explained in a way that was easy to understand (i.e., after-visit care, taking medications, addressing my health problems or concerns).

Nurses were so helpful, did not receive any info from the practitioner.

I felt that I was carefully listened to and shown respect.

I am taking away stars because of the NP. I was a walk in and the nursing staff was super friendly, helpful, and took vitals and helped answer questions. As soon as the Nurse Practitioner was needed to sign off on finishing the appointment, the whole air changed in the room. She was very unkind, no regard for me as a person and was snarky to the nurses. As a patient, one can tell how well staff work together and it was very clear that the nurses were kind and one was training but the NP was not kind and does not work well with others.

How would you rate the cleanliness and appearance of our clinic?

The clinic layout, equipment, and availability of rooms is nice, but the flooring was a poor choice. I shouldn’t have to see my health workers trying to hand clean CVS floors because management of the store itself is poor. Shame on CVS.

Overall rating for my clinic visit with this practitioner

Did not enjoy the practitioner at all. Behavior was very possessive of the exam room space and almost too clinical. I understand this is a “clinic” but patients are people not an object that needs dealt with or tossed aside. Emphasis on patient care or training seems to be needed for the provider. One could tell the nurse had more interest in a patient’s well being in comparison. Large difference between the service provided by the staff.

I felt health matters were explained in a way that was easy to understand (i.e., after-visit care, taking medications, addressing my health problems or concerns).

Nurse assisted in explaining very plainly how to utilize medications properly and how to best address my medical concern. NP tried to intervene throughout nurse explanations and seemed to have difficulty in sharing the duty of patient care. Disappointing and surprising to see one’s provider act in such a manner.

I felt that I was carefully listened to and shown respect.

The nurse was fantastic, personable, and helped me feel genuinely cared for. The NP was cold, robotic, and only seemed to care how quickly they could get through the appointment. Patients are human, the practitioner should act as such. She was very short with staff and myself as a patient, one could tell that they don’t enjoy their job or patient care.

How would you rate the cleanliness and appearance of our clinic?

Bathroom was disgusting, I cannot imagine being a professional licensed staff member and expected to share this space with cvs as a whole, sick patients, and employees. Seems inadequate.

How would you rate the cleanliness and appearance of our clinic?

I felt that I was carefully listened to and shown respect.

Very disrespectful staff.

I felt health matters were explained in a way that was easy to understand (i.e., after-visit care, taking medications, addressing my health problems or concerns).

Overall rating for my clinic visit with this practitioner

Very rude staff