OUR BEAUTY GUARANTEE
If you don't love your beauty purchase, get your money back! It's a risk-free way to shop.
At CVS Pharmacy®, we know the importance of customer satisfaction. That's why we guarantee you'll love the beauty products you purchase in your CVS Pharmacy or at CVS.com®. If you aren't completely satisfied, return it for your money back. It's a simple way to explore all your beauty options.
- All refunds must be requested within 60 days of purchase.
- Returns made without a receipt will be issued a store credit to be put toward an exchange or future CVS Pharmacy purchase.
- Our beauty guarantee covers the following categories of merchandise: cosmetics, skin care, nails, healthy skin care, sun care, hair care, hair accessories, hair color, ethnic hair care and fragrance.
For in-store or online returns, please bring your receipt or invoice along with the product you wish to return to any CVS Pharmacy store. The product may be opened or unopened. Beauty products purchased on CVS.com can be returned in store and by mail.