Here for all of your ExtraCare Pharmacy & Health Rewards® questions.
FAQ and Privacy Information
A Privacy Authorization is required if you want to earn rewards on your pharmacy and health activities. The Privacy Authorization allows the Extracare program to access information about your pharmacy and health activities. Without an authorization, the Extracare program is unable to calculate and track rewards earned.
A separate authorization is necessary for each person who joins ExtraCare Pharmacy & Health Rewards. Adults 18 years and older must sign individually; parents or guardians can sign for children under 18.
No. Household members sharing the same ExtraCare card will only be able to see the membership status for those who have joined, how many credits and rewards have been earned, and how they were earned. Specific medication information will not be visible.
CVS Pharmacy will use the prescription number, store number, date of birth and ExtraCare card number to properly match online users with ExtraCare membership to ensure that earnings and rewards are recorded for the correct person.
You can enroll at the pharmacy counter when picking prescriptions, or online at CVS.com
Pharmacy Rewards are a benefit of our ExtraCare program, so an ExtraCare account is required to access these rewards. If you don't have an ExtraCare account, visit CVS.com/ExtraCare to create one. Then you'll be eligible to unlock the Pharmacy Rewards benefit.
Yes. You can keep sharing the same card. However, only those family members who signed up for ExtraCare Pharmacy and Health Rewards will earn rewards under the program.
Benefits of joining
Signing up for ExtraCare Pharmacy & Health Rewards allows you to earn up to $50 Pharmacy & Health ExtraBucks Rewards each year. Earn on prescription refills, vaccinations, CVS.com® activities and more.
The ExtraCare Pharmacy & Health Rewards program rewards you for taking charge of your health by completing select activities, such as prescription refills, immunizations and more.
Everyone can join. Rewards cannot be earned for prescriptions purchased in Arkansas, New Jersey or New York; on any prescriptions for controlled substances purchased in Hawaii or Louisiana; or on any prescriptions transferred to a CVS Pharmacy in Alabama, Mississippi or Oregon.
No. You can join the ExtraCare Pharmacy & Health Rewards program for free.
• Fill 30 or 90 day supply scripts (1 or 3 credits, respectively)
• Immunizations, including flu shot (3 credit)
• Activate digital tools: Digital Authentication (3 credits)
• Enroll a family member in PHR (1 credit)
You are part of a special pilot program that began on June 1, 2020. In this pilot program the value of each Pharmacy & Health ExtraBucks Rewards credit is the same but you are able to earn rewards more quickly, receiving $2 Pharmacy & Health ExtraBucks Rewards after earning 4 credits rather than $5 Pharmacy & Health ExtraBucks Rewards after earning 10 credits. Your credit balance from the previous program will transfer and be paid out in the new program based on the number of credits earned as of June 1, 2020. You can still earn up to $50 Pharmacy & Health ExtraBucks Rewards in a calendar year in this program. If you have any questions, or would like more information, please call 1-800-SHOP CVS (1-800-746-7287).
Yes. Your earnings will be applied to the ExtraCare card that was used when you joined the program.
No. While you earn credits individually, the rewards will be paid out once the combined total of credits on the card reaches 10.
$5 Pharmacy & Health ExtraBucks Rewards will be issued approximately 1 week after every 10 credits have been earned. Rewards will print on the receipt or at the ExtraCare Coupon Center. If you have an online account with us, rewards can be accessed on CVS.com® or on the CVS Pharmacy® app.
They cannot be used to purchase alcohol, bottle deposits, bus passes, copays, ephedrine/pseudoephedrine products, gift cards, hunting and fishing licenses, lottery tickets, magazines, milk (where required by law or regulation), money order, newspapers or magazines, postage stamps, prepaid cards, prescriptions, any imposed governmental fees and items reimbursed by a government health plan.
The $50 limit is only for rewards earned from the ExtraCare Pharmacy & Health Rewards program.
No. All balances reset at the end of each calendar year.
Rewards will expire 14 days after they are made available to use. This means 14 days from the date the coupon is printed; or if you are a digital customer, 14 days from the moment you choose to send the reward to your digital ExtraCare account.
No, once you are signed up rewards tracking will happen automatically! There is no need to show your ExtraCare card at the pharmacy counter after you are enrolled.
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• You must join to earn. You can keep using the same ExtraCare card.
• You must have your ExtraCare card linked to your CVS.com® account to get credit for online activities.
• Those sharing an ExtraCare card need to sign up individually to earn.
• Each person who joins can earn up to $50 Pharmacy & Health ExtraBucks Rewards per year.
• You can use your Pharmacy & Health ExtraBucks Rewards like other ExtraBucks Rewards.*
• Balances reset on December 31 each year.
• You can opt out any time by canceling your Privacy Authorization.
*FOR EXTRACARE PHARMACY & HEALTH REWARDS: You must enroll in both the ExtraCare® and ExtraCare Pharmacy & Health Rewards® program to earn Pharmacy & Health ExtraBucks Rewards®. An individual can earn up to $50 in Pharmacy & Health ExtraBucks Rewards in a calendar year in connection with the Program. See program rules for details or ask CVS® pharmacists for a copy. Rewards cannot be earned on any prescriptions purchased in Arkansas, New Jersey or New York; any prescriptions transferred to a CVS Pharmacy® in Alabama, Mississippi or Oregon; any controlled substance prescriptions purchased in Hawaii or Louisiana; or where otherwise prohibited by law. CVS Pharmacy reserves the right to modify or terminate the ExtraCare Pharmacy & Health Rewards program.
*FOR EXTRACARE CARD: Some restrictions apply. ExtraCare® card must be presented to get these savings. Excludes alcohol, bottle deposits, bus passes, copays, ephedrine/pseudoephedrine products, gift cards, hunting and fishing licenses, lottery tickets, magazines, milk (where required by law or regulation), money order, newspapers or magazines, postage stamps, prepaid cards, prescriptions, any imposed governmental fees and items reimbursed by a government health plan.