Walk In UTI Treatment in North Olmsted, OH at CVS MinuteClinic

How would you rate the cleanliness and appearance of our clinic?

I felt that I was carefully listened to and shown respect.

Very rude and disgusting attitude towards patients

I felt health matters were explained in a way that was easy to understand (i.e., after-visit care, taking medications, addressing my health problems or concerns).

Overall rating for my clinic visit with this practitioner

How would you rate the cleanliness and appearance of our clinic?

I felt that I was carefully listened to and shown respect.

We arrived for our 4:10 appointment at 4:00 and were told our appointment was cancelled, that I cancelled it by text, which I did not. I showed them my text string proving I did not cancel. They told us it was too bad, they couldn’t do anything and couldn’t see us today. There was absolutely no one in the waiting area. I took my daughter out of school because her ears hurt and they couldn’t even help us. So unprofessional and completely without empathy.

I felt health matters were explained in a way that was easy to understand (i.e., after-visit care, taking medications, addressing my health problems or concerns).

They did not honor our appointment so we never received any care

Overall rating for my clinic visit with this practitioner