DOT Physical Exams in Midlothian, VA at CVS MinuteClinic

Overall rating for my clinic visit with this practitioner

I felt health matters were explained in a way that was easy to understand (i.e., after-visit care, taking medications, addressing my health problems or concerns).

I felt that I was carefully listened to and shown respect.

How would you rate the cleanliness and appearance of our clinic?

I felt that I was carefully listened to and shown respect.

When I was greeted the older lady asked me what I was being seen for. I told her my symptoms which were some of Covid symptoms and she proceeded to say she couldn???t hear me (twice) so I had to raise my voice so that the entire store could hear me. So much for patient confidentiality. She then thought I said I was positive for COVID and panicked. I told her no and I explained that I was fully vaccinated and explained that on the phone they told me to come in and be seen and that the doctor would determine if I needed to be tested. She looked at me as if I was stupid and told me that I need to make an appointment to have a Covid test. I was then asked to leave the store. She was very disrespectful. I proceeded to Patient First where I tested negative for COVID and I was diagnosed with an infection and put on anabiotic???s. I most definitely will not be recommending this clinic to anyone. The experience was horrible.

Overall rating for my clinic visit with this practitioner

disrespectful, rude and unprofessional.

I felt health matters were explained in a way that was easy to understand (i.e., after-visit care, taking medications, addressing my health problems or concerns).

Never got to see a doctor.

How would you rate the cleanliness and appearance of our clinic?