How to Reach Us

To best serve you, our representatives specialize in the following business areas. Here’s how to contact them.

CVS/pharmacy Customer Service

For questions and comments including feedback about our stores, pharmacy, policies and in-store photo department, call 1-800-SHOP-CVS (1-800-746-7287) Monday-Friday 8:30 AM - 7:00 PM ET, Sat. & Sun. 10:00 AM - 6:30 PM ET. Closed major holidays.

For FAQs and email support, visit the Customer Relations page >

 

For help with ExtraCare®

For questions and comments including member updates, rewards card, program information and ExtraBucks® Rewards, call 1-800-SHOP-CVS (1-800-746-7287) Monday-Friday 9 AM - 9 PM EST, Sat. & Sun. 10:00 AM - 6:30 PM EST. Closed major holidays.

For FAQs and email support, visit the Customer Service page >

 

For help with CVS.com® and Mobile

For questions or comments including user account, password issues, orders, prescription management and photo, call Customer Care at 1-888-607-4CVS (1-888-607-4287) Monday-Friday 8:30 AM - 7:00 PM ET, Sat. & Sun. 10:00 AM - 6:30 PM ET. Closed major holidays.

For FAQs and email support, visit the Customer Care page >

 

For help with MinuteClinic

For questions and comments regarding our in-store clinics, call 1-866-389-ASAP
(1-866-389-2727)
.

Employers, clinicians and investors should visit the Contact Page >